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Cloud solutions: streamlining the future of ICT

Posted by: Richard Morten
22/09/2017
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Cloud solutions are fully equipped, online delivered computer services, designed to enable new, complex business models and integrate global networks of servers, storage and software. Cloud computing is a powerful, modern and recent ICT advancement, now being adopted by not only international corporations, but also small & medium businesses, and society in day-to-day life.

The global cloud services market revenue is growing at a strong Compound Annual Growth Rate (CAGR) of 19%, and total spend on cloud solutions is expected to increase to $390bn from $180bn between 2015 and 2020. The desire to adopt cloud solutions and incorporate the services into business structure has swept through 48 of the Fortune Global 50 companies and continues to be a priority investment for businesses and people around the world.

The Middle East is no exception, being described in recent years as the region with the fastest growing cloud solution market globally. The market is being driven by a surge in demand and falling cost of cloud storage, the commonality and effectiveness of cloud managed solutions and infrastructure, and much increased public spending on cloud services.

Below are just a small, select few of the many local and global organisations who offer products and services encompassing cloud solutions in the Middle East:
Are large selection of global companies base their operations in the Middle East
The market for cloud solutions sales professionals across the Middle East

There are over 3,000 sales professionals with cloud solution sales experience across the Middle East. The majority are currently located in the 2 largest cloud solution markets in the region: UAE and Saudi Arabia. Countries such as Kuwait, Bahrain, Oman and Iran are still in the initial phases of developing cloud solutions and attracting cloud developers, and therefore have very few sales professionals in-country.
Locations of the Sales/Pre-Sales Workforce across the Middle East
The workforce in the UAE, Saudi Arabia, Qatar, Kuwait and Bahrain contains all levels of a sales team hierarchy, from Head of Sales to Sales Manager to Consultant. There is a need for all levels of workers to be able to effectively target public and private consumers of cloud solutions. Oman and Iran’s cloud sales workforce generally consists of Sales Managers and Account Managers.

Women in the workforce, across the Middle East, are few and far between. The region loses approximately 27% of revenue due to the gap in women’s labour force participation. It is important to note however, countries such as Bahrain, Qatar, Kuwait and the UAE have some of the highest rates of women workers in the region, due to their vibrant public sector and an increasing awareness and desire for women in the workforce. The ICT sector is still mainly dominated by male workers, however approximately 20% of the cloud solution sales workforce are women.

The experience of the Middle East’s workforce

The Middle East is a region boasting a highly experienced workforce, with the majority of cloud computing sales and pre-sales professionals holding over 10 years of experience. A fifth of the workforce hold between 6 and 10 years of experience, and it is very rare that a worker holds less than 3 years of experience. The complexity of the technology, and the importance of attracting and retaining key clients means that companies tend to hire for experience and proven track-records in sales of ICT infrastructure, networks and cloud solutions.

Cloud Solutions Sales Professionals' Experience in the Middle East
It is important, however, that there is a reliable supply of entry level candidates for jobs, helping to bring new ideas to sales teams, to remain at the forefront of the developing technology market. Over 40% of the tertiary-educated workforce have studied Business, Admin or ICT courses in the Middle East, with the ability to enter the ICT sales divisions of both the native and global corporations based across the region.

Organisations of all sizes have tapped-in to the wealth of talent and experience on offer across the Middle East. As seen below, companies with as little as 10 employees, or as many as 10,000 choose to employ sales professionals, who gain and retain clients requiring cloud solutions.
Cloud solutions companies in the Middle East, by company size (number of employees)
Market labour costs and conditions

The salaries of sales professionals depend upon experience and skills help by individual candidates, as well as the responsibilities which the roles entail, in the Middle East. The most senior sales roles within cloud sales teams such as Head of Sales and Sales Director tend to pay between AED35,000 and AED85,000 per month. Business Development and Sales/Account Manager roles are also well paid roles, with professionals earning between AED20,000 and AED40,000. Sales Consultants and Pre-Sales Consultants generally come with salaries of between AED10,000 and AED20,000 per month.
Monthly remuneration of cloud solution sales professionals across the Middle East
When compared to other leading countries for cloud solution sales, the average salaries of sales professionals in the Middle East are generally on par.
Monthly remuneration of ICT professionals in leading cloud solution sales countries
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