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  • Job reference: RMS0000317

Infrastructure Lead

  • Sector: ICT
  • Location: Warrington, Cheshire
  • Job type: Permanent
  • Date posted: 26/07/2018
  • Duration: permanent
  • Time left:
    d h m s
    (23/08/18)
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The Role:

In the role of Infrastructure Lead you will be responsible for maintaining and supporting the global server and network infrastructure. You will provide technical support for the Service Desk Analysts when required as well as working on new solutions and technology for deployment.

You will also get involved with any relevant project work, to provide the technical input and validation.

Responsibilities

* Provide 2nd and 3rd line support on the Service Desk for technical issues
* Troubleshoot software and hardware issues
* Monitor the server and network infrastructure availability and performance
* Support the setup of new offices
* Deal with 3rd party venders/suppliers
* Some travel to overseas offices may be required
* Complete technical documentation and assist with knowledgebase articles
* Assist on the Service Desk when needed

Key Attributes & Experience

* IT A Level or equivalent education preferred
* Minimum of 5 years' experience in similar IT role
* Excellent knowledge of Windows Server environments
* Excellent communication skills
* Ability to manage stakeholder expectations
* Experience of the following technologies would be advantageous:
o Cisco Meraki
o System Centre Configuration Manager and Intune
o Microsoft Servers
o Citrix
o Microsoft Dynamics

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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