The Role:
1. Investigate operational issues, problems and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution.
2. Responds to requests for support by means of modifications to system parameters, work-arounds, reconfiguring systems, training users or escalating to systems development staff or software suppliers.
3. Monitors progress of requests for support and ensures users and other stakeholders are kept informed. Takes corrective action to avoid or minimise delays.
4. Produces logical software designs showing for example: processes, objects, data flows, inputs, stored data and outputs.
5. Performs tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.
6. Develops, interprets and executes test plans to verify correct operation of completed software.
7. Defines, documents and executes small-scale projects (or sub-projects) actively participating
8. in all phases of the project. Identifies, assesses and manages risks and issues which might impact on the success of the project.
9. Participates in meetings with stakeholders and assists in presenting issues and solutions.
10. Ensure compliance with information security policies, procedures, and standards.
11. Ensures all work is carried out and documented in accordance with required standards, policies and procedures.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Information Systems or other relevant discipline.
Knowledge and/or Experience
* 6 years of IT experience (ideally within Oil & Gas industry)
* Competent knowledge in core skill applications, tools, and techniques
* Conversant with relevant IT national and international standards
* Demonstrated experience in project management
* Demonstrated experience in IT support environment
The Company:
Our Client is the largest LNG producing company in the world, with an annual LNG production capacity of 42 million tonnes per annum (MTA), safely and reliably delivering LNG to customers around the globe from world-class facilities in Qatar.
About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.
Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.