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  • Job reference: RMS0225407

IT Administrator/Support IV

  • Sector: Commercial
  • Location: Houston, Texas
  • Job type: Contract
  • Date posted: 05/06/2020
  • Duration: 1 year
This vacancy has now been filled.

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The Role:
The GGRE Application Analyst position is responsible for the provision and support of application solutions, best practices of information systems within ConocoPhillips. This role is responsible for supporting the development and implementation of workflow solutions and working directly with users to resolve their issues in working with the application and data. Job duties include working with the Services team to ensure constant standards and implementation of the software. The job also includes ensuring the quality of the application and accuracy of data and assisting in the defining and implementing of best practices. This role will focus on NxtGen G&G end user support.

Responsibilities may include:
* Assisting GGRE community migrate from DSG to Petrel platform.
* Create and update documentation for application management procedures, geoscience workflows, and data management best practices
* Support application and data workflows related to Geology, Geophysics, and Reservoir Engineering discipline
* Identify areas where data can enhance current procedures to improve efficiencies
* Configure and manage applications for efficient use by supported users
* Work with business analysts and business areas to support their application
* Supporting, promoting and documenting all application management processes and procedures
* Assist in the prioritization of project work and enhancements
* Provide support and consult on projects
* Includes prioritizing tasks, communicating progress, and ensuring requirements are met
* Responsible for some development/customization of solutions
* Ensure availability of applications
* Partnering with other groups as needed (ex: Business Analysts) to test new tools/applications
* Data QC and Validation in the applications
* Communicating issues/downtime regarding applications to Business Analysts and customers
* Partnering with vendors for escalated support.
* Utilizing technical expertise to provide end-to-end experience for clients
* Create and maintain application knowledge center articles

* Bachelor's Degree or 5+ years equivalent work experience working with GGRE applications

* Strong communication skills and the ability to liaise with the following other support groups:
o Customers, Business Analysts, Data Analysts and technical assistants (Geotechs) within business units
* Minimum two years direct experience working with or supporting applications
* Strong understanding of information systems and data
* Strong understanding of data conversion and translations
* Strong understanding of UNIX and Windows Environment
* Strong understanding of application deployment in UNIX and Windows Environment
* Knowledge of GGRE Workflows and Processes
* Computer skills in:
* suite of GGRE applications (Petrel)
* customization and administration
* Ability to maintain the integrity of application
* Problem solving skills with the ability to solve application and relevant data related problems for the customers
* Works well under times of intense pressure and adheres to tight deadlines
* Strong communication skills and the ability to liaise with the following other support groups:
* Customers, Business Analysts, Data Analysts and technical assistants (Geotechs) within business units
* Must be able to prioritize requests and multi-task
* Ability to learn new applications and techniques quickly

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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