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  • Job reference: RMS0187850

Desktop Support Analyst

  • Sector: Commercial
  • Location: Darwin, Northern Territory
  • Job type: Contract
  • Date posted: 29/11/2017
  • Duration: 1 year
This vacancy has now been filled.

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The Role:
We are currently looking for a Desktop Support Analyst based in Darwin for a 1 year contract. The primary responsibility of this role will provide desk side support to the business units across Australia as well as their Offshore facilities.

  • Using Remedy - Help Desk Tracking System, fulfil all customer requests
  • Provide on-shore and off-shore support.
  • Ensure all records and confidential information is dealt in compliance with the Company Privacy Policy.
  • Communicate with Manager and Supervisors to provide support as required

The Company:
Our client is the world's largest exploration and production company with operations in over 29 countries. In Australia our client is leading the way in both upstream and downstream oil and gas projects with exciting developments for further Australia based projects ahead. As a market leader they are an enviable employer to join and be part of their continued success.

Essential Skills / Qualifications:

  • At least 5 years experience in a similar Desktop Support position within the Energy & Resources Industry
  • Experience using Remedy or a similar Help Desk Tracking System
  • Holds a relevant tertiary qualification
  • Skilled in Citrix, MS Windows desktop - Windows XP, MS Office
  • Proven experience in providing end user remote access - Wireless/ VPN
  • Blackberry devices and printer knowledge would be highly desirable
  • Understanding of Windows 2003 Server
  • Full Australian Working Rights & Darwin Resident
  • Availability to start in January 2018

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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