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  • Job reference: RMS0224242

IT Business Analyst

  • Sector: Automotive
  • Location: Houston, Texas
  • Job type: Contract
  • Date posted: 19/03/2020
  • Duration: tbd
This vacancy has now been filled.

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The Role:
IT Business Analyst
Houston, Texas
Rate : Open


The IT Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements

The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that client's long term improvements in business processes.

Scope of Work Examples:

Coordination of technologies and business; Gather requirements and solutions development; Basic Coordination of QA efforts and translate to solutions.
This role will consist of 25% Desktop Support responsibilities,
20-25% IRM compliance tasks and 50% of BA project application support/project coordination.

Assignment Responsibilities/Deliverables:

* Provide support to law applications in Compliance and Governance.
* Help organize, document, and complete IRM tasks for various applications.
* The resource will be expected to work with offshore staff to develop processes for completing IRM tasks on time and organize all required documentation.
* Work as backup to our dedicated Desktop support staff. This work includes helping with video conference setup and setting up laptops and deploying Microsoft products to end users.

* Responsible for a liaison role between the business and the providers of IT services to ensure
* Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT.
* Understands and documents business requirements and user requirements to ensure system designs meets business needs.
* Ensures knowledge transfer to the support organization occurs prior to system go-live.
* Schedules and communicate the system go-live date.
* Develops and/or update documentation and training materials.
* Ensures IT and SOX compliance is covered
* Documents, functional requirements that describe the system, process, or product to fulfill the business requirements.

Required Experience/Qualifications:

* College degree - Associates' or Bachelors'
* 2-4 years' work experience
o Together preferred - 2 years' desktop support experience and 2+years' Business Analysis experience
* Business Analysis Experience developing coherent IT project plans, user guides, basic documentation, some test documentation
* Experience creating, developing, and updating technical documentation for IT related projects
* Desktop support experience - familiar with installing, troubleshooting, utilizing Windows OS (preferably Windows 10), experience answering/using ticketing systems (preferably Remedy, etc.)
* Proficient experience in full MS Office Suite - Excel, Word, Outlook, basic SharePoint, MS Project
* Neither Oil/Gas or Law industry experience is required, previous Chevron experience preferred.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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