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  • Job reference: RMS0195694

IT Functional Supprt

  • Sector: Automotive
  • Location: West Midlands
  • Job type: Contract
  • Date posted: 14/06/2018
  • Duration: 1 year
  • Time left:
    d h m s
    (12/07/18)
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The Role:
IT Functional Support
West Midlands
Contract

Position Description:
i-PLM Environment Production Support Specialist Responsibilities
Work as part of the i-PLM Environments team to provide ongoing operational support of i-PLM IT systems for Dev/Test/Prod, collaborating with IT infrastructure build; middleware/DB and application
Build Team and Dassault Systemes SMEs in designated areas) Using Incident and Problem management processes, Resolution of operational and performance issues, Assist i-PLM Operations team in root cause analysis and address system configuration, operational and performance issues in the supported i-PLM environments, covering Linux/Win2008/2012 servers and Windows7 clients.
Co-ordinate and implement changes following the Change Management process.
Work with infrastructure build, middleware and application development teams to build and support i-PLM 3D
Experience (Dassault V6) environments, comprising Development, Test, User Validation,
Training and Production environments. Support (Install/support/upgrade) iPLM environments running on Linux (SLES); Windows 2008/2012 and Windows7, using SAN/NFS storage systems; Apache/Websphere middleware and Oracle/SQL database servers within enterprise data centers.
Servers include vitualised (VMware) and physical servers.
Analyse technical documentation from application vendors (eg. Dassault Systemes, ACE/ConfigIT) and work with designated SMEs to define installation and support procedures, as/when required.
Document and share work procedures, installation tasks, scripts and `best practices, within Environments Team.
Maintain appropriate design and configuration documentation for use in operational handover to steady state support.

Skills Required:
Experienced UNIX (SLES) and Windows server systems support
Significant experience of systems installation, build and support experience, covering systems administration and operational support tasks for IT environments of similar complexity and technical detail (see responsibilities section above)
Knowledge of 3D Experience / Enovia V5/V6 systems administration and operational support.

The Company:
Our Client is a world leading Automotive OEM which is responsible for some of the most iconic 4x4's & Sports Cars produced. Due to the huge demand for current models and substantial investment in future projects there is a requirement for more resources across the business in engineering & manufacturing on a contract basis.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of manging your application.

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