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  • Job reference: RMS0215520

HR Lead

  • Sector: HR & Training
  • Location: Stone, Staffordshire
  • Job type: Permanent
  • Date posted: 20/08/2019
  • Duration: full time
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The Role:
Mission Statement:
Manage the operations of an assigned team in a Hub or Country focused on the complete, accurate, and timely completion of HR transactions for a specific service line (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics or HRIS). Drive an efficient work allocation, effective workforce management and appropriate people management activities. Ensure compliance with internal guidelines and procedures.

Main Accountabilities:
1. Service delivery
Supervises the team and ensures HR processes are delivered in a timely and accurate manner in compliance with standard process flows and according to agreed service levels. Acts as subject matter expert in the team and works on complex issues or cases which are escalated for resolution.

2. Analysis
Monitors accuracy of transaction processing and quality of data. Oversees analysis of HR transactions and highlights discrepancies/anomalies for correction.

3. Optimization
Identifies and initiates the implementation of best practices and process improvements to increase efficiency and drive
productivity gains.

4. Internal controls
Together with the HR Service Line Manager, leads internal control over HR transactions and quality controls like the 4-eyechecks.

5. Service culture
Works with customers and stakeholders to improve understanding, cooperation and performance. Ensures a positive working relationship within the team and with external customers by measuring customer/ employee satisfaction and
building on results.

6. Customer mind-set
Delivers HR Service support to the HR community, managers and employees, showing a customer service mind-set and a proactive way of working to serve customers with a "can do"

7. People leadership and development
Manages selection, development, performance and organization of the team and appropriately allocates work and assignments to individual team members. Conducts performance reviews and provides regular coaching and training to the team.

The Company:
Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people.

Essential Skills / Qualifications:
- Experience in Leading a small team
- HR experience

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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