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  • Job reference: RMS0207267

Junior IT Engineer

  • Sector: Automotive
  • Location: Norwich, Norfolk
  • Job type: Permanent
  • Date posted: 28/02/2019
  • Duration: permanent
  • Time left:
    d h m s
    (11/04/19)
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The Role:
The Junior IT Engineer will provide a high quality 1st and 2nd line support of the Desktop and Network estate to the business, by the effective management and control of the IT environment and specialist support organisations.


The main duties of this role includes:

PC builds and Client deployments

Support of hardware/break fix/part replacement

Microsoft office applications support (Word, Excel, Outlook etc)

Providing cover for service desk function (logging ad triaging incidents)

Technical resolution of IT Service incidents

Liaison with specialist support organisations

Opportunities to work on implementation of IT Changes and Projects

IT Service Policy and process definition and enforcement

Implementation of IT Changes and Project requests

Documentation of IT processes

The Company:
specialises in the design, development and manufacture of classic, sports and race cars

Essential Skills / Qualifications:
Essential Criteria:
*ITIL v2 awareness
*Experience with Windows desktop operating systems, (Windows 10, 7, XP, 2000) Diagnostic tools, (BART PE, MDT) Microsoft Office Suite (2003, 2010, Office 365)
*Experience in administering IT systems, providing 1st/2nd line support within a medium/large environment.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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