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  • Job reference: RMS0202349

Perceived Quality Attribute Leader

  • Sector: Automotive
  • Location: Norwich, Norfolk
  • Job type: Permanent
  • Date posted: 26/02/2019
  • Duration: permanent
  • Time left:
    d h m s
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The Role:
This role is specifically to lead one of the 4 key attributes of Perceived Quality (Geometry & Appearance, Materials, Illumination & Operational Quality), assisting PQ implementation within the company to ensure all future Brand Products meet and exceed the expectations of our customers.

* Support development of company PQ processes & procedures ensuring alignment within the wider group
* Liaise closely within Group companies to create a collaborative strategy across the brands
* Build close working relationships with Design, Marketing, Programme and Engineering to embed Perceived Quality into every stage of New Product Development and to become a recognised expert in this field
* Set PQ targets at vehicle, system and component level
* Participate in target balancing, highlighting consequences of programme decisions
* Secure PQ targets in design & engineering data
* Perform perceived quality attribute reviews on client and competitor product
* Conduct Virtual (DPA2) and physical vehicle assessments during development phases
* Report status of PQ attribute to line and project management ensuring issues are resolved in a timely manner
* Provide technical input to design and engineering to achieve PQ targets
* Keep up to date with industry trends/best in class practices with regards to Quality standards and customer expectations of Perceived Quality levels
* Research and understand cultural differences in Perceived Quality and differing market expectations
* Interface with 3rd party organisations to develop and promote PQ within the company
* Participate in and support Customer Clinics/Satisfaction Surveys and reporting
* Agree the vehicle and parts quality requirements with PD, programme, manufacturing and suppliers to exceed customer expectations
* Create general and vehicle quality standards in line with vehicle development phases
* Collaborate with suppliers to create and approve individual Part Quality Standards ahead of final part release
* Assist production approval of parts both dimensionally and cosmetically during early build phases (Matching Builds/Cubing Exercises/Appearance Approvals etc)

Essential Skills / Qualifications:
* HNC minimum in an automotive engineering discipline
* Must have experience of Perceived Quality within an automotive environment as OEM or Tier 1 supplier
* Must be able to demonstrate application of engineering quality tools & techniques
* Experience of vehicle design and development processes
* Perceived Quality Assessments
* Good IT presentation and report writing skills
* Must have an appreciation of automotive engineering quality tools and standards
* Analytical, structured, confident, with excellent communication skills
* Ability to work under own initiative or as part of a team
* Must have a strong character in supporting visual debates
* Working knowledge of vehicle Interior & Exterior Components & systems

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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