Accessibility Links
  • Job reference: RMS0194771

Senior Technical Specialist - Vehicle Diagnostics

  • Sector: Automotive
  • Location: Norwich, Norfolk
  • Job type: Permanent
  • Date posted: 24/05/2018
  • Duration: permanent
  • Time left:
    d h m s
    (21/06/18)
This vacancy has now expired.
Send jobs like this to my email    What's this?

The Role:
The technical specialist will be responsible for ensuring our client's dealer service and support network is fit for purpose as it moves into it next generation of prodcts.

Key Responsibilities:

*Understand the impact vehicle architecture changes of our new products will have on existing dealer network.

*Ensure all current 'Aftersales' systems/ functions/ Information sources are considered and a strategy agreed for each.

*Work directly with other departments, wider group and suppliers to fully define the technical requirements for service operations going forward.

*Learn group diagnostics systems and requirements with a view to implementing on lotus products.

*Work with engineering and Group departments to fully define Diagnostic trouble codes (DTC) and customer symptom codes (CSC) for products and the resultant diagnostic fault trees.

*Collaborate with manufacturing engineering/ IT to ensure the required levels of vehicle data is captured robustly throughout the build process to enable potentially carry over group systems to operate in service.

*Support implementation of vehicle configuration and test systems (VCATS) within the manufacturing environment, ensuring downstream requirements are met.

*Define an introduction strategy and role out plan for the next generation dealer tool kit (LC-DS/GL-DS)

*Fully assess impact to diagnostics, warranty, parts ordering, technical information and vehicle servicing systems.

*Define and develop the required field operations supporting structure/ Organisation going forward.

*Work closely with the engineering team and wider group members to ensure robust software controls are in place for in plant and in field updates.

*Identify internal and dealer training requirements and develop a plan to support the launch of new product to market

*Define strategy for supporting legacy models currently in service.

The Company:
Specialises in the design, development and manufacture of classic, sports and race cars.

Essential Skills / Qualifications:
HNC minimum in automotive engineering
*Experience of dealer servicing and warranty systems
*Excellent understanding of IT systems and processes
*Understanding of automotive aftermarket systems and processes
*Ability to manage outsourced packages ensuring project deliverables are met
*Analytical and structured approach to work
*Confident communicator at all levels

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the Data Protection Act 1998. Fircroft will only process your personal data for the specific purposes of managing your application.

Similar jobs
Peceived Quality Attrbutte Leader Location Norwich, Norfolk Duration ongoing The Role: * This role is specifically to lead one of the 4...
Joseph Nicholson
Site Supplier Quality Manager Location Norwich, Norfolk Duration full time The Role: Key Role Duties and Responsibilities: * To...
Vehicle Line Quality Manager Location Norwich, Norfolk Duration full-time The Role: This role will have overall responsibility for...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.