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  • Job reference: RMS0226022

Ticket Counter (Alaska)

  • Sector: Oil & Gas
  • Location: Anchorage, Alaska
  • Job type: Contract
  • Date posted: 15/07/2020
  • Duration: 6 months
This vacancy has now been filled.

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The Role:
6 month contract
Anchorage, AK

Key Accountabilities
* Engage as the primary focal point for aircraft scheduling and passenger reservations for our client Shuttle services.
* Be adaptable to tackle new & challenging tasks as situations necessitate.
* Coordinates air travel (both commercial and aboard three company operated leased Boeing 737 aircraft) for employees and contingent workers.
* Set or adjust schedules in the event of weather/mechanical delays.
* Coordinates and disseminates daily flight information to Shared Services Dispatch, flight crews, ticket counter and applicable personnel.
* Utilizes iLogistics management system for flight scheduling and reservation coordination activities insuring accurate input of data supporting accurate passenger manifests and reliable reporting of statistics.
* Coordinates and communicates aircraft schedules and pertinent passenger and operational information with flight crews, ground and maintenance personnel and users.
* Communicates with various companies and organizations to ensure utilization of the air transportation system is valid.
* Manages heavy phone activity to provide efficient customer service ensuring accurate and pertinent schedule and operational information when dealing with business associates, company officials, and users.
* Compiles and prepares various statistical reports and correspondence with attention to detail.
* Records passenger manifests, trip data and verifies commercial billings to ensure accurate reporting for accounting issues and costs analysis.
* Provides operational back up to support ongoing day-to-day Aviation Operations activities.

Required and Preferred Skills and Experience
* Entry level, typically 0-3 years of experience.
* Requires basic knowledge of discipline.
* Uses established procedures to solve standard, straight-forward problems.
* Has the ability to perform routine assignments based on detailed instructions/past practices.

Position Comments:
Looking for an agent with experience in customer service, or as a ticket counter agent for an airline.

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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