Accessibility Links
  • Job reference: RMS0222094

Desktop Support (Junior)

  • Sector: Engineering
  • Location: Calgary, Alberta
  • Job type: Contract
  • Date posted: 30/01/2020
  • Duration: 6 months renewable
  • Time left:
    d h m s
    (12/03/20)
Send jobs like this to my email    What's this?

The Role:
Core Responsibilities:
- Provides support and maintenance of end user device hardware and software environments, including diagnosis, repair and upgrade activities.

Decision Making:
- Makes routine decisions and recommendations using established guidelines, procedures or polices.

Duties:
- Considered a junior administrative support role, resolves issues of a routine nature working under general supervision.
- Provide support for all end user computing services including desktops, laptops, mobile devices, printers, peripherals, audio visual equipment and associated software.
- Respond to and resolve incidents and service requests for workstation services.
- Analyze incidents and escalate if corporate wide solution is required.
- Document work logs and resolution of tickets in our Remedy system to ensure that the information is available to the rest of the Workstation Services team and the Service Desk.
- Develop Knowledge Base articles based on resolution of incidents.
- Assist with problem management.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

Similar jobs
Worapachara Sribuathep
Schedule Controller Location Home Based Duration 1 year The Role: Job Descriptions -Make a plan for efficient...
Paul Pegler
Mechanical Technician Location Barrow-In-Furness, Cumbria Duration 12 months The Role: Our client is currently looking to recruit a team...
Joaquin Vicente
Logistics and Stores Coordinator Location Crewe, Cheshire Duration permanent The Role: The Logistics and Stores Coordinator will be...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.