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  • Job reference: RMS0220039

Human Resources Services Advisor

  • Sector: Engineering
  • Location: Calgary, Alberta
  • Job type: Contract
  • Date posted: 02/12/2019
  • Duration: 12 months renewable
  • Time left:
    d h m s
    (13/01/20)
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The Role:
Overview
Based on the direction from the HR Services Candidate Care Lead, you will be responsible for supporting and executing service and support for Clients' recruitment processes as well as other various HR programs and processes supported by HR Services. In this role, you will partner with the broader HR team to ensure effective support of the business and delivery of services.

Responsibilities:
* Execute letter administration through the recruitment and internal movement processes
* Initiate and monitor conditions and background checks with third party vendors as per the recruitment process
* Provide support and guidance to hiring leaders and candidates to ensure effective on boarding of candidates into the HR systems
* Support administration of various human resources programs for employees and leaders
* Collaborate with HR partners to resolve and find solutions to escalated matters
* Track and complete on boarding processes through the recruitment and on boarding modules in SuccessFactors. Also utilize SAP, HR ServiceNow and other online tools to manage work tasks
* Contribute to work managed through a queue to ensure service level targets are met
* Identify opportunities to improve our service, focused on effectiveness and efficiency as well as simplifying processes
* Participate in ongoing training and learning opportunities as well as projects or initiatives

Qualifications:
* Effective verbal and written communication skills
* Strong proficiency in SuccessFactors and SAP, case management applications, and Microsoft Office Suite - Outlook, Excel, Word, and PowerPoint
* Consistently delivers exceptional customer service
* Ability to resolve inquiries in an effective and timely manner while managing competing priorities in a high-paced, deadline-driven environment
* Solid organizational, attention to detail, and time management skills to ensure that work related activities are completed in an accurate and timely manner
* Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization
* Highly motivated to work in an open, team environment, employing a collaborative, continuous improvement mind-set

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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