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  • Job reference: RMS0218289

SharePoint Analyst (Junior)

  • Sector: Engineering
  • Location: Calgary, Alberta
  • Job type: Contract
  • Date posted: 21/10/2019
  • Duration: 12 months renewable
  • Time left:
    d h m s
    (02/12/19)
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The Role:
General Information
Our Digital Workplace team is evolving to meet the needs of our growing business and we are expanding to support our Information Services department. The Jr. SharePoint Analyst will be responsible for support of the daily operations and well-being of the clients' SharePoint environments and some Office 365 services.
This role will provide application support and maintenance for our business partners.

Responsibilities:
* Take a logical and systematic approach to problem solving issues related to Microsoft SharePoint for a wide variety of users;
* Respond to and manage multiple requests received via working queue;
* Document issues and resolutions;
* Administer and troubleshoot basic and advanced SharePoint workflows;
* Create out-of-the-box workflows and InfoPath forms within SharePoint;
* Prioritize multiple assignments and structure work to assigned tasks;
* Increase the support team's productivity and efficiency through reduced maintenance efforts;
* Advise customers of the best approach for solving problems;
* Conform to standards, prioritization and procedures in execution of work;
* Other tasks as required.

Qualifications:
* Excellent problem-solving skills and ability to resolve complex issues;
* A good understanding or requirements gathering and analysis techniques;
* Team player, ability to work independently and within a team environment;
* Strong interpersonal and communication skills (written, spoken & presenting);
* Results oriented and delivery focused;
* Proven ability to provide quality results and excellent customer service;
* Ability to work effectively and communicate at all levels of the organization.

Education/Experience:
* Bachelor's Degree or technical diploma in Computer Science, Information Systems or related field;
* Previous experience working with Microsoft SharePoint 2013 and SharePoint Online;
* Solid understanding of the various components of a SharePoint site and how to configure them;
* Experience using SharePoint workflows;
* Experience using InfoPath;
* Experience with the Office 365 platform;
* Previous experience providing technical support to a wide variety of users

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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