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  • Job reference: RMS0218213

Sr IT Infrastructure Operations

  • Sector: Oil & Gas
  • Location: Houston, Texas
  • Job type: Contract
  • Date posted: 18/10/2019
  • Duration: 12 months
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The Role:
12 months contract
Houston, TX

Reporting to the Manager of SCADA IT Operations, Information Services, the Senior Infrastructure Specialist is an expert in administrating and running major infrastructure components for our client's mission critical IS systems.

As an experienced infrastructure specialist, the successful applicant will provide support and maintenance to ensure a properly stable and reliable 24/7/365 operation of infrastructure services that meet business desired service levels. Infrastructure components include, Intel Hardware, Operating Systems, Active Directory, Virtualization, and Storage. This role will be responsible for technology stability/upgrades, patch management, critical patch updates, system configuration, and security programs. Working closely with application teams, end users, IS security, project management, DBAs, and network operations staff will be required to provide a continuous uptime experience.

Responsibilities
- Support ongoing safe, reliable and efficient operation of critical IS systems through maintenance, troubleshooting, root cause failure analysis, corrective action and administration of multiple infrastructures;
- Install, configure, administer, and maintain compute and storage environments;
- Proactively monitor and manage the environment for hardware failures, software failures, and performance problems;
- Collaborate with internal operations staff across business units, IS, and third-party service providers when troubleshooting complex issues;
- Develop and maintain system documentation, operating procedures and inventory;
- Develop and maintain lifecycle plans and roadmaps;
- Perform capacity monitoring and management;
- Ensure compliance with regulatory requirements;
- Participate in major infrastructure projects;
- Provide assistance with Business Continuity planning and Data Center contingencies;
- Ensure the security of our client's systems and respond promptly to security incidents;
- Plan and coordinate major system upgrades;

Qualifications and Education
Qualifications:
- Proven ability to communicate and collaborate effectively with clients, support staff, vendors, and service providers;
- Demonstrated ability to troubleshoot issues in complex mission critical environments;
- Possess excellent organizational and planning skills and have the ability to manage competing priorities under tight deadlines;
- Have a strong personal initiative, ability to deliver high quality results, and desire for continuous improvement;
- Demonstrated ability to work independently or as a team when necessary;
- Coach and mentor other employees within the team.
- Ability to respond to issue escalations, including outside normal business hours.

Education/Experience:
- Bachelor's degree in Computer Science, Engineering or a technical diploma in a related discipline;
- 8+ years server support experience;
- Solid understanding and hands on experience supporting current and legacy Windows server operating systems including 2016, 2012, 2008, and 2003.
- Experience managing Active Directory;
- Experience with converged and hyper converged technologies such as Cisco Flexpod and Nutanix
- Experience with virtualization technologies such as VMWare
- Experience with storage technologies such as NetApp

The following would be considered an asset:
- Previous experience with mission critical systems
- Previous experience in the pipeline industry
- Previous experience with Cisco Unified Computing System (UCS) and/or Nutanix
- MCSE/MSITP
- Scripting knowledge (PowerShell, VBScript etc.)

*This position requires candidates to:
- Have and maintain a valid driver's license;
- Occasional light travel to disaster recovery site for day trips.

Essential Skills / Qualifications:
* Mainly Compute side, not networking.
* Compute storage, IT Storage, SCADA experience
* IT experience
* Machine critical systems
* Other industry is ok
* Business continuity
* SYSCO compute
* Any major compute
* Microsoft skills
* On a storage side, - net skills, shop
* Other storage experience is good
* Work in the Office environment.
* Pipeline control room is in this client's office in Houston so they need to work from the office.
* Minimal travel
* Disaster recovery

* Education: degree in computer science, engineering is preferred. Technical diploma or equivalent works as well.
* Years of experience - 8-10+

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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