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  • Job reference: RMS0197965

Support Services Administrator

  • Sector: Automotive
  • Location: London
  • Job type: Permanent
  • Date posted: 07/08/2018
  • Duration: permanent
This vacancy has now expired.
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The Role:
About the company
A dynamic technology company developing and deploying digital railway and connected transport solutions. Their business offering is world leading, bringing together deep domain rail knowledge with the latest digital technology stacks, powerful analytics and artificial intelligence. Also unique - the only SME in the space successfully competing with multi-nationals by offering industry leading technology solutions and disruptive commercial models.

The challenge
To support our London-based cross-functional team we are now looking for a Support Services Administrator to assist with the day-to-day operation of our office, internal/external client helpdesk and deliver a variety of administrative duties as an integrated 'on-site' extension of our support functions for London and Derby-based colleagues, and external clients. Day-to-day examples are:
 Process/deliver internal support requests
 Facilitate and maintain Health & Safety e-learning training contract and records
 Health and Safety inductions for colleagues and Facilities contractors in London
 Support the Facilities Manager in managing the London office facilities
 Organising facility maintenance within office environment
 Ensure fire, environmental and H&S arrangements are maintained locally
 Maintain archive database including sending and retrieving of material as required
 Ensure office environment is tidy, clean and presentable for both staff and visiting clients
 Order and maintain all office supplies

What we are looking for
Someone who passionately cares about delivering proactive, accurate, high-quality support services to internal and external clients. A self-starter, able to work with a minimum of supervision with strong admin skills, IT literacy and in-depth ability with Microsoft Office packages are a must. Whilst in no way essential as training would be provided, prior experience of support desk systems would be a plus point for us.
A resilient, positive communicator and self-starter, comfortable with delivering support to internal and external stakeholders from all backgrounds. Outgoing with real energy and drive, and confident providing advice, guidance, instruction and challenge as appropriate.
But above all, excited at the potential to join a talented and growing company!

Our offer to you
This is a great opportunity to support the delivery of our disruptive solutions, working directly with a mix of our talented resources. We are excited about the potential of our technology to transform the performance of transport systems, and hence the lives of the ultimate customer, passengers. We are looking for like-minded individuals who want to help us deliver real change. We offer competitive rewards and benefits, an informal working environment and flexible working options.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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