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  • Job reference: RMS0196491

Global ICT Manager

  • Sector: ICT
  • Location: Home Based
  • Job type: Permanent
  • Date posted: 03/07/2018
  • Duration: permanent
This vacancy has now expired.
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The Role:
* Overall responsibility for Company's Global IT function including Infrastructure, Applications, Projects and Service Desk
* Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
* Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
* Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
* Accomplishes financial objectives by forecasting requirements; preparing an annual IT budget; scheduling expenditures; analyzing variances; initiating corrective action
* Full accountability for IT P&L and business processes across the Group, covering locations in the UAE, Malaysia and UK.
* Introduces and maintains IT governance framework including design and implementation approval boards.
* Recommends and Implements a business intelligence suite for all levels of the business with real-time data to speed up decision-making.
* Use of new and emerging technologies such to facilitate the rapid delivery and maintenance of IT service management
* Ensure systems have high availability and performance, responsibility for building KPIs and managing service level agreements with internal stakeholders as well as suppliers
* Lead the team in developing capacity models to forecast the delivery schedule for team project portfolio, model different scenarios and project future resource needs
* Carefully account and control direct and total costs of software products, helping to improve transparency and reach financial targets, KPIs and SLAs
* Build strong and effective third party vendor relationships, managing contracts to cohesive delivery
* Evaluate various service delivery models including full outsourced, partial outsourced and in-house
* Recommend, implement and maintain fit for purpose service delivery model
* Special focus on proactive Information security management

* A degree in Information management or relevant field
* Ability to contribute to and implement organisational strategy
* A natural leader with ability to interact at all levels of management and staff
* A clear understanding of value of IT service management and continuous improvement
* Very strong business acumen with awareness of the current business environment and challenges
* Excellent written and oral communication skills
* Having managed both in-house and outsourced teams will be an added advantage
* Experience of working at regional or global levels helpful
* International exposure and knowledge of Worldwide IT supplier markets
* Hands on experience of implementing latest technologies especially business intelligence or reporting tools preferred
* Ideally worked in multiple areas within IT (Infrastructure, Applications, Projects, Governance, Information Security)

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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