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  • Job reference: RMS0220953

IT GGRE Application Support

  • Sector: Oil & Gas
  • Location: Anchorage, Alaska
  • Job type: Contract
  • Date posted: 02/01/2020
  • Duration: 12 months
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The Role:
12 month contract
Anchorage, AK (client will not relocate)

Responsibilities:
* Develop application upgrade roadmap for applications related Geology, Geophysics, and Reservoir Engineering discipline - Petrel, Techlog, Geolog, OpenWorks, DSG, Petrosys, Hampson Russell, RMS, etc.
* Participate in planning and projects for application upgrade, data migration and infrastructure upgrade
* Provide timely estimates of the effort required to complete tasks/projects
* Produce code, scripts and configurations necessary to fulfill the design requirements
* Troubleshoot, debug and resolve client reported issues including identifying defect root causes
* Create and update documentation for application management procedures, workflows and data management best practices
* Generate and document test cases for application upgrade, data migration, etc.
* Coordinate the testing and release of new versions of applications and plugins with Geoscience user community
* Partnering with other groups as needed (ex: Business Analysts) to test new tools and troubleshoot application issues
* Collaborate closely with business customers/subject matter experts, vendors and local and Corporate IT to manage and troubleshoot license & server outages, application performance, and data issues.
* Communicating issues/downtime regarding applications to Customers
* Monitor and prioritize response to application related service tickets
* Provide timely two-way communication between the customer, team, and others both inside and outside the company
* Lead prioritization of project work and enhancements in alignment with business goals and strategy
* Partnering with vendors for escalated support

Basic/Required:
* 1+ years' experience in Oil & Gas Industry
* 1+ years' experience in an application support role
* Experience with UNIX, LINUX and Windows based systems
* Intermediate SQL query writing and performance tuning expertise
* Intermediate scripting experience (Python, Perl, PL/SQL, .NET etc.)

Preferred:
* 5+ years' experience in Oil & Gas Industry, preferably supporting GGRE applications
* Ability to liaise with the following other support groups including Customers, Business Analysts, Data Analysts and technical assistants (Geotechs) within business units
* Strong understanding of application deployment in UNIX and Windows Environment
* Strong understanding of information systems and structured & unstructured data
* Experience in GGRE applications (Petrel, Studio, Techlog, OpenWorks, DSG etc.)
* Critical minimum data experience - Well Headers/Wellbore, Directional Surveys, Logs, Picks, Checkshots etc.
* Experience in Application troubleshooting, administration and workflow automation
* Strong Critical thinking and Problem-solving skills to resolve application and data related problems
* Ability to learn new applications and techniques quickly
* Highly organized with the ability to multi-task and manage competing priorities
* Strong written and verbal communication skills including documentation
* Takes ownership of actions and follows through on commitments
* Sees the "big picture" and pro-actively looks for innovative opportunities within IT and the business
* Responds resourcefully, flexibly and positively when faced with tight deadlines, challenges and demands
* Demonstrates a strong commitment to delivering results while maintaining a safe environment
* Experience in data cleansing in context of understanding of smooth data migration.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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