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  • Job reference: RMS0194061

Surveillance Engineer

  • Sector: Oil & Gas
  • Location: Aberdeen
  • Job type: Permanent
  • Date posted: 09/05/2018
  • Duration: permanent
  • Time left:
    d h m s
    (06/06/18)
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The Role:
The ALSC (Artificial Lift Surveillance Center) Surveillance Engineer is in charge of following wells and Artificial Lift System behavior under his/her area responsibility and connected to the Real Time system/s. He/She reports any observed anomaly and makes recommendations to solve them.

SYSTEM SETUP AND MAINTENANCE
- Ensure that the wells are commissioned properly and have communication as soon as they are created, as per First Time Commissioning Procedure
- Manage user accounts
- Setup and manage alarms and notifications in LiftWatcher in coordination with the corresponding AE or Account Manager
- Maintain LDAP "LiftWatcher Primary Contacts" list of approvers for countries in his area
- Follow up with AEs, ProSer, InTouch for non-communicating wells
- Connectivity hardware Inventory, Installation forecast and availability
- Give support on well connection to the system when needed

DIAGNOSTICS & WELL EVALUATION
- Perform well surveillance by responding to appropriate alarms and well events, notify AE, Account Manager and/or client as appropriate
- Establish baseline for system performance. Generate alerts to highlight potential problems and opportunities and follow up with AEs and clients via emails and phone calls
- Follow well alarms and identifying relevant trend
- Ensure relevant events are logged in QUEST with actions to the corresponding GeoMarket field/Product Line responsible
- Perform pump diagnostics when needed
- Deliver email Alerts or Notification to report: problems, opportunities, changes
- Generate and deliver Well Status monthly report for each well, and other LiftWatcher reports for the various clients as per agreements
- Follow Up with AEs and clients about opportunities for production improvement identified through pump and/or reservoir diagnostics, on monthly/ quarterly Quality meetings.

- Main point of contact for the clients, sending notifications and reports, presenting & explaining reports results, training in the use of application, or any other issue related to the system
- Actively participate in Global Real Time monthly meetings
- Generate Real-Time business best practices, case studies and papers
- Act as point of contact to implement support for new RTUs and their Field Test
- Ensure accurate tracking of revenue from LiftWatcher service
- Contact for Real Time related cross Product Line activities
- Gather and transmit requirements for system issues, bug and needed enhancements, specially capturing client's needs and requests

Essential Skills / Qualifications:
- AL Field or Access Engineer who has completed at least the 2 first years of the fixed step training
- Complete the Artificial Lift Training program and proficient with AL Design and Diagnostics, particularly Electrical Submersible Pumps: down-hole and surface equipment, and its affinity laws
- Technical Sale profile with solid understanding of well inflow-outflow concepts
Competencies to be kept current:
- Proficient with down-hole sensor technology and field operations parameters, well tests, others
- Able to discuss with clients in production and reservoir terms
- Understands how RT data flows and is able to communicate with ProSer and the AEs in system technical subjects
- Good communication skills, both oral and written
- Good personnel management, mentoring and couching skills (in case of ALSC Manager)

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft''s services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the Data Protection Act 1998. Fircroft will only process your personal data for the specific purposes of manging your application.

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