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  • Job reference: RMS0213278

Service Coordinator

  • Sector: Oil & Gas
  • Location: Perth, Western Australia
  • Job type: Permanent
  • Date posted: 05/07/2019
  • Duration: permanent
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
A new permanent opportunity has become available with our client for a Service Coordinator with previous experience. Primarily, the role will be assisting the Field Service Manager in effectively managing and coordinating the V&M Aftermarket Field Technicians to ensure utilisation and revenue targets are met. Key responsibilities may include but are not limited to:

  • Coordination and administration of Field Service jobs including scheduling the technicians for the job, requesting flights and assisting with any other issues/queries that may arise.
  • Complete and update cost spreadsheets for labour and equipment for each FS job in order to invoice at the end of the month.
  • Create quotations to the Client as directed by the Field Service Manager.
  • Create sales orders and service orders in SAP for each job.
  • Enter hours for payroll into SAP.
  • Invoice clients monthly.
  • Process credits in SAP when required.
  • Liaise with clients on a regular basis to ensure their requests are met (customer service).
  • Provide functional administrative support to the Field Service Manager.
  • Complete Field Service Manager Expense claims.
  • Assist with field employees' expense claims in an efficient manner to ensure timely reimbursement and in compliance with procedures.
  • Compile relevant documentation required for Shutdowns and Tenders as required.
  • Collect and verify Field Service monthly timesheets are accurate and pass to payroll for processing.
  • Organise medicals as required for the Field Service team, ensuring all technicians are up to date at all times.
  • Keep track of medicals and training, ensure requirements are kept up to date and booked accordingly.
  • Coordinate visa requirements complying with government laws and regulation in respective country.
  • Ensure commitment to a safe work place is instilled in all projects and employees.


The Company:
Our client is a global leader in engineering, design and manufacturing of pressure control and flow technologies for the oil and gas industry. Our client works on both onshore, offshore and subsea projects in some of the most remote locations in the world. Their interests in Australia are with offshore, onshore and subsea aspects on mega-LNG and oil projects.

Essential Skills / Qualifications:

  • Business Administrator qualification preferred
  • Intermediate computer skills in MS Excel
  • Experience in similar role
  • Strong written and verbal communication skills
  • Practical knowledge of office procedures
  • SAP experience or similar software
  • Solid relationship building and interpersonal skills


About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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