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  • Job reference: RMS0214090

HRIS Analyst (Operations Support)

  • Sector: ICT
  • Location: Kuala Lumpur
  • Job type: Contract
  • Date posted: 19/07/2019
  • Duration: 1 year
  • Time left:
    d h m s
    (30/08/19)
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The Role:


  • The HRIS Analyst will support the overall company and HRIS strategies through an integrated approach to collecting, storing, analyzing and optimizing the flow of HR information and its processes throughout the organization. The incumbent will take a leading role in the in the design, build and execution of new and enhanced functionalities in the drive for more streamlined HR process to support the organization.

  • Projects will touch all aspects of the HRIS and HR Processes, such as core HR, recruiting, onboarding, compensation, performance management, talent and succession planning, learning and development.

  • The role is also responsible for end-user training, and Oracle Fusion HCM system administration and support.
    This position supports the end users of HRIS in Asia and Australia regions and acts as a liaison between end-users, internal IT and 3rd party integrators.

  • The individual must have a functional and technical aptitude for using, manipulating and understanding HR systems gained in a global environment. They must take an analytical approach to problem solving and be able to use their initiative to meet the business needs.

  • They must be a self-starter with the ability to work under pressure and be flexible in order to meet business requirements.

Required Skills:
Operational Support
* Functional and Technical Knowledge of Oracle Fusion HCM EC, LMS, PM, GM to provide L2 support to end users
* Troubleshoot and resolve errors and problems as they relate to Oracle Fusion HCM or delivered process, interface job or module in use. Test and recommend resolutions to users.
* Provide L2 User Guidance, Training to power users, System and end-to-end HR process Guidance
* System admin & maintenance of core Oracle Fusion HCM reference tables
* Understanding of specific country system architecture/ data flows into and out of Oracle Fusion HCM
* Manage Oracle Fusion HCM access/ security/ roles / permissions
* Drive data quality / accuracy. Conduct regular audits to ensure data integrity. Communicate data issues to the data owners for resolution.
* Management responsibility of the overall HR Oracle Fusion HCM help desk: Deliver monthly reporting on tickets and their status; analyze Oracle Fusion HCM support activity to identify system evolutions, seasonal trends/ peaks of activity to: anticipate for resource allocation; improvements to existing or creation of new knowledge publications to reduce traffic coming to support teams and identify areas for enhancement to user training and identify transfer of tickets to L1 or L3


Required Experience :
* Strong analytical, problem solving and communication skills.
* Strong understanding of HR processes.
* Exceptional English written and verbal communication skills and the ability to communicate to various audiences.
* Knowledge of report writing and ability to create reports.
* Advanced knowledge and use of Excel.
* Strong critical and conceptual thinking ability coupled with qualitative and quantitative analytical skills.
* Outstanding customer focus with a 'Customer First' attitude.
* Self-directed with a positive attitude and high energy level.
* Ability to adapt to changes and continuously meet deadlines.
* Results-driven, business-oriented mindset focused on adding value and arriving at creative solutions to complex and challenging problems.
* Excellent relationship-building skills, both internally and externally.
* Bachelor's degree
* 3 - 5 years Oracle Fusion HCM experience, highly desired
* Experienced in Employee Central plus at least 1 other SF module is desirable (Performance, Goals, LMS, Succession, Compensation, Recruitment and OnBoarding)
* Knowledge of Oracle Fusion HCM Reports & Dashboards also desired

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.



Fircroft Tanjung Sdn Bhd (Co. Reg. No: 1103286-X)

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