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  • Job reference: RMS0217563

Customer Service Administrator

  • Sector: Commercial
  • Location: Worthing, West Sussex
  • Job type: Contract
  • Date posted: 08/11/2019
  • Duration: long term
  • Time left:
    d h m s
    (25/12/19)
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The Role:

  • Support customers for Renewable Energy Division product service
    * Provide telephone support during office hours
    * Answer requests from customers, field service or users
    * Provide all necessary material requests i.e. quotes, delivery notes
    * Ensure that the database is maintained to an accurate and excellent standard, with all quotes, deliveries and returns logged
    * To update the system in the process of booking units in and out
    * Assist the field sales team and the technical support team with necessary documentation

The Company:

Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people.

Essential Skills / Qualifications:

  • Excellent problem solving and critical thinking skills
    * Salesforce or SAP highly desirable
    * Computer-literate in databases, spreadsheets and word processing
    * Effective time management
    * Excellent interpersonal skills
    * Excellent organizational skills
    * Works effectively under pressure
    * Possesses high energy
    * Must be highly dependable
    * Must be proactive and customer service oriented
    * Performs multiple tasks simultaneously



About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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