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  • Job reference: RMS0217563

Customer Support - Order Processing

  • Sector: Commercial
  • Location: Worthing, West Sussex
  • Job type: Contract
  • Date posted: 08/11/2019
  • Duration: long term
This vacancy has now been filled.

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The Role:

  • Process customer orders daily on internal company system
  • Support customers for Solar Renewable Energy manufacturer
    * Provide telephone support during office hours and answer via email or phone
    * Answer requests from customers, field service or users where applicable
    * Provide all necessary material requests i.e. quotes, delivery notes
    * Ensure that the database is maintained to an accurate and excellent standard, with all quotes, deliveries and returns logged
    * To update the system in the process of booking units in and out

The Company:

Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people.

Essential Skills / Qualifications:

  • SAP experience highly desirable
  • Excellent problem solving and critical thinking skills
    * Computer-literate in databases, spreadsheets and word processing
    * Effective time management
    * Excellent interpersonal skills
    * Excellent organisational skills
    * Works effectively under pressure
    * Possesses high energy
    * Must be highly dependable
    * Must be proactive with a background in customer service and administration roles
    * Performs multiple tasks simultaneously
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