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  • Job reference: RMS0219996

Customer Support / Order Processor

  • Sector: Power & Energy
  • Location: Worthing, West Sussex
  • Job type: Contract
  • Date posted: 29/11/2019
  • Duration: 6 months+
  • Time left:
    d h m s
    (10/01/20)
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The Role:
Our client is seeking a Customer Support - Order Processing person to carry out the following duties:-

* Process customer orders daily on internal company system
* Provide telephone support / Support customers and deal with request/queries
* Provide all necessary material requests i.e. quotes, delivery notes
* Ensure that the database is maintained to an accurate and excellent standard, with all quotes, deliveries and returns logged as well as booking units in and out

(Our client is involved in Solar Renewable Energy manufacturing )

The Company:
Our client is a leader in High-Efficiency "Green" power solutions, including Renewable Energy. With its focus on Renewable Energy and "Green" power solutions, our client has recently established itself as one of the largest provider of Solar Inverters and Electric Vehicle charging infrastructure.

Essential Skills / Qualifications:
Excellent problem solving and critical thinking skills
* Computer-literate in databases, spreadsheets and word processing
* Effective time management
* Excellent interpersonal skills
* Excellent organisational skills
* Able to work well under pressure
* Must be proactive with a background in customer service and administration roles
* Performs multiple tasks simultaneously
Good time keeping and attendance record

Desirable Skills / Qualifications:
SAP experience desirable

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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