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  • Job reference: RMS0213017

Technical Support Specialist (Solar and Electric Vehicle)

  • Sector: Commercial
  • Location: Worthing, West Sussex
  • Job type: Contract
  • Date posted: 28/06/2019
  • Duration: long term
  • Time left:
    d h m s
    (22/08/19)
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The Role:
* Provide "hotline" telephone support during office hours for Renewable Energy customers
* Answer technical requests from customers, channel partners, representatives or end users via phone, email.
* Ensure that the salesforce/service cloud database is maintained to an accurate and excellent standard, with all quotes and opportunities and warranty and non-warranty returned units logged accordingly
* Assist the field service team and the project engineer team with the management of all channels as appropriate

The Company:
Our client is a leader in High-Efficiency "Green" power solutions, including Renewable Energy. With its focus on Renewable Energy and "Green" power solutions, our client has recently established itself as one of the largest provider of Solar Inverters and Electric Vehicle charging infrastructure.

Minimum Technical Requirements (may be tested at employer's discretion):

* Electrical qualification and understanding of electrical products

* Some knowledge of computer networking & electrical power systems would be highly beneficial.
* Excellent problem solving and critical thinking skills
* Computer-literate in databases, spreadsheets and word processing
* Background in effective time and territory management
* Excellent interpersonal skills
* Excellent organisational skills
* Able to travel if required

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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