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  • Job reference: RMS0182626

Sales Administrator

  • Sector: Commercial
  • Location: Nottinghamshire
  • Job type: Contract
  • Date posted: 18/08/2017
  • Duration: temp to perm
  • Time left:
    d h m s
This vacancy has now expired.
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The Role: Sales Administrator, Exports Administrator, Goods Administrator, Shipping Administrator

* Ideally someone immediately available or at short notice *

To efficiently administer sales orders, queries and complains to ensure high level of customer service and satisfaction

- To offer excellent customer service
- To administer all exports orders in an efficient, acceptable manner in line with the procedure in place
- To develop good working relations with the customers, their agent, Spatial and other department s to ensure all customers' requirements are met
- To ensure all terms and conditions on the order are examined and either accede or rejected and the customer advised accordingly
- Liaise with other departments to ensure timely procurement and dispatch of stock orders
- To produce the correct documentation to meet both the customers and legal requirements
- Advise customers of prices and stock availability
- To ensure the computer invoice complies with the quotation, order and the export invoice sent to the customer
- To handle any customer complaints in accordance with procedures in place and the requirements of ISO9001:2000
- To provide support and liaise with the external sales team
- To offer assistance to other members of the UK & Sales export team
- To ensure level of work is up to the standard required

Essential Skills / Qualifications:
- Operational commercial skills which are customer focused
- Good keyboard skills
- Thorough knowledge of payment and export terminology
- Customer knowledge
- Knowledge of BS EN ISO9001:2000
- Good communication skills
- Ability to work under pressure
- Awareness of influences internal and external which may affect the business

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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