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  • Job reference: RMS0190065

Field Service Manager

  • Sector: Oil & Gas
  • Location: Selangor
  • Job type: Permanent
  • Date posted: 30/01/2018
  • Duration: 1 month
  • Time left:
    d h m s
    (27/02/18)
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The Role:
Field Service Manager (FSM) is responsible for Services business providing Operational Management through delivery and execution of service solutions in compliance with customer specifications and contractual agreements, leading a team of field personnel, managing a P&L, owning Nos & driving to achieve expected results, growing the service business inside existing and new customer locations, Support & lead Sales and reporting the current and future performance of the department.
Key responsibilities include daily engagement and teaming with customers, team members, sales and marketing, and project operations to maximize customer satisfaction, excellence in delivery profitable growth.

The Company:
Our Client is a Global Leader in the design and manufacturing of technologies within the Energy management sector. A Fortune 500 Company, they employ over 100,000 people worldwide including over 20,000 Engineering personnel.

Essential Skills / Qualifications:
Basic Qualifications:
5 years of managing service solutions and customer expectations
5 years of knowledge/application of Distribution Control Systems (DCS), Quality Control
Systems (QCS) and Programmable Logic Controls (PLC) Process Control experience

Preferred Qualifications:
* Bachelor's degree in business or technical discipline preferred
* Ability to lead and influence individuals either Directly or Indirectly
* Experience with P&L
* Proven track record interfacing and presenting solutions to manufacturing customers on levels from line management to plant/facility management
* Excellent organizational, communication - both orally and written, and interpersonal skills
* Knowledge of Oracle/ePSF would be preferred
* Engineering or relevant job experience
* Experience servicing industrial controls and system integration customers

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft Tanjung Sdn Bhd (Co. Reg. No: 1103286-X)

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