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  • Job reference: RMS0219184

ITC Technical Team Lead

  • Sector: Commercial
  • Location: Iraq
  • Job type: Contract
  • Date posted: 12/11/2019
  • Duration: 12 months+
  • Time left:
    d h m s
    (24/12/19)
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The Role:
The ITC Technical Team Lead is responsible for the management of a team of IT Engineers that ensure the safe, secure and optimal delivery of our operational systems.

Key accountabilities include;

Grow team capability through coaching and mentoring of Iraqi staff. Deliver and manage operational services and toolset to agreed levels of service within IT&C operational processes e.g. Incident, Change, Problem and Release Management

Continually evolve IT&C operational best practice in line with industry standards and trends

Grow a continuous improvement culture within the Systems Engineering Team.

Lead Team engagements across wider IT&C organisation and provide leadership to progress IT&C strategy

Provide technical expertise for IT&C projects and peer reviews.

Ensure digital security best practice across Client and Server estates are maintained and delivered.

Identify, own and remediate system risks within IT&C

Manage related portions of IT&C DR plans, ensuring regular testing and updated as required.

Develop and manage excellent relationships with a very diverse group of stakeholders in the ITC department

Actively promote a culture of HSSE awareness within the team and the wider organisation.

Essential Skills / Qualifications:
University degree in Information Technology or related equivalent work experience in Information Technology.
Relevant Microsoft Certifications

A proven track record of managing technical teams and people. Demonstrable understanding of diverse, multicultural work environment (Middle East experience preferable).

A proven track record in compute administration, complex problem solving skills.

Good Operational skills, with a bias for action, and a good understanding of all IT technologies.

- In depth experience/knowledge of VMWare, Server OS, storage, different backup solutions (NetBackup, Networker, Veaam), Azure Tenant/hosting and Services
- Endpoint and security/vulnerability compliance
- MS O365 Products and licensing
* Hybrid solutions
- O365 Security including End Point Security
* Azure ADFS
* Azure Information Protection
* SSO and Multifactor Authentication
* Bitlocker/encryption (MDOP)
- SCCM, SCSM, SCOM and monitoring technologies



About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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