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  • Job reference: RMS0220646

Supply Chain Co-ordinator

  • Sector: Commercial
  • Location: Hartlepool, County Durham
  • Job type: Permanent
  • Date posted: 18/12/2019
  • Duration: staff
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
A vacancy has arisen within the Customer Service Team based at Hartlepool. You will be working with and supporting the External Sales Team and internal Operations Teams on account management, improvement and control. You will need to be able to work as part of a team, applying your co-ordination skills flexibly across a range of departments. The importance of the supply chain coordinator role should not be underestimated; this position requires an exceptional individual who is able to build effective relationships with customers by providing excellent customer service.

Do you have the ability to think on your feet in a fast paced moving environment? We are looking for a tenacious individual who has the drive, self motivation and determination to succeed.

Job Role and Responsibilities Include:
Management of customer forecasts
Inputting and progressing orders through to delivery
Monitor stock in internal & external warehouse
Stock replenishment - external warehouse
Work closely with planning
Control of customers capacity reservations
Working with external warehouse on delivery scheduling to end user
Creating and gaining approval of artwork using an in house IT system
Cost Control
Reporting data for analysis
Co-ordinate actions with other departments, such as logistics and production, to fulfil customer expectations on service and ad hoc assistance.
Maintain the Group´s Management Systems relating to the sales and commercial activity
To attend and contribute to customers review meetings as required
Participate proactively in the problem solving process when analysing customer´s claims and disputes related to Service issues/non conformities
To work with internal and external management team to drive and improve customer satisfaction.

Essential Skills / Qualifications:
The ability to communicate effectively both verbally and written
PC Skills : Excel - advanced, Word - Good, Experience of using a sales system previously would be advantageous
Strong analytical skills
Self motivated and committed with proven organisation and time management skills
Excellent attention to detail
A flexible and adaptable attitude
Able to work under pressure in order to meet tight deadlines
Team orientated
Previous experience of working in a sales/supply chain environment essential
Full clean driving licence essential as travel to external warehouse will be required - mobility

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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