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  • Job reference: RMS0222413

AR Executive

  • Sector: Automotive
  • Location: Bangkok
  • Job type: Permanent
  • Date posted: 06/02/2020
  • Duration: 1 month
  • Time left:
    d h m s
    (19/03/20)
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The Role:
Job Responsibilities:

* The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department.
* Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
* Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
* Accountable for reducing delinquency for assigned accounts.
* Perform other assigned tasks and duties necessary to support the Commercial Department.
* Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
* Must communicate & follow up effectively with Sales & Operations dept regarding customer accounts on a timely basis.
* Establish and maintain effective and cooperative working relationships with allied functions.
* Processing monthly credit memos and the appropriate reporting
* High volume phone calls to assigned delinquent customers
* Manage customers on the shutdown report
* Reconcile customer disputes as they pertain to payment of outstanding balances that are due
* Internal and External customer interface
* Participate in team planning meetings
* Meet defined department goals and activity metrics

Qualifications:

* Bachelor's degree in Finance, Accounting or other related fields.
* Minimum 5-10 years' experience in Chemical function preferably within manufacturing, or related industry.
* High Volume corporate Collections experience.
* Knowledge of Billing and Collections procedures
* Accounts Receivable knowledge/experience a plus
* Strong persuasive skills
* Strong attention to detail, goal oriented
* Experience with SAP a plus
* Commitment to excellent customer service
* Excellent written and verbal communication abilities
* Ability to prioritize and manage multiple responsibilities

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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