Accessibility Links
  • Job reference: RMS0180250

ICT Assets & Configuration Management Engineer

  • Sector: Automotive
  • Location: Atyrau
  • Job type: Contract
  • Date posted: 29/05/2017
  • Duration: 1 year
This vacancy has now been filled.

Click one of the boxes below to view similar jobs or send us your CV.
Send jobs like this to my email    What's this?

The Role:
Level II:
* Higher professional (technical or engineering-economical) education
* At least 3 years of experience in ICT Assets and Configuration Management areas, working in complex ICT environment on engineer or senior engineer roles
Required Competences:
Technical:
* ITIL-processes knowledge: Able to articulate the vision for the ICT processes used in work: ICT Asset & Configuration Management, Change Management, Incident Management, Request Fulfillment;
* EUC equipment: Able to install and maintain equipment, provide diagnosis of hardware problems;
* Network: Able to identify and provide initial diagnosis of connection issues by using troubleshooting utilities;
* Microsoft products and technologies: Has knowledge of software products e.g. Operating system, Office suites, Server family, tools: MS Active Directory and Exchange tasks management;
* Third-party software: Knowledge of installation and troubleshooting of office environment applications;
* Initiative and Creativity - Plan work and carry out tasks without detailed instructions; make constructive suggestions; prepare for problems or opportunities in advance; undertake additional responsibilities; respond to situations as they arise with minimal supervision; create novel solutions to problems; evaluate new technology as potential solutions to existing problems. Able to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement;
* Problem Solving - Anticipate problems; weigh alternatives against objectives and arrive at reasonable decisions; adapt well to changing priorities, put deadlines and directions; work to eliminate all processes which do not add value; recognize and accurately evaluate the signs of a problem; analyze current procedures for possible improvements;
* Communication - Write and speak effectively, using conventions proper to the situation; exercise a professional approach with others using all appropriate tools of communication; use consideration and tact when offering opinions.
* Cooperation/Teamwork - Help to set a tone of cooperation within the work group and across groups; coordinate own work with others; seek opinions; value working relationships; when appropriate facilitate discussion before decision-making process is complete.
* Customer Service - Listen and respond effectively to customer questions; resolve customer problems to the customer's satisfaction; respect all internal and external customers; use a team approach when dealing with customers; follow up to evaluate customer satisfaction; measure customer satisfaction effectively; commit to exceeding customer expectations.
* Communication - Demonstrate openness and honesty; state own opinions clearly and concisely; listen well during meetings and feedback sessions; explain reasoning behind own opinions; ask others for their opinions and feedback; ask questions to ensure understanding;
* Cooperation/Teamwork - Work harmoniously with others to get a job done; respond positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; share critical information with everyone involved in a project or task; work effectively on projects that cross functional lines;
* Flexibility - Remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions from task to task effectively; adapt to varying customer needs.
* Self-development - Work to improve the performance of him/herself by pursuing opportunities for continuous learning/constructive feedback; exhibit a "can-do" approach and inspires associates to excel;
* Job Knowledge/Technical Knowledge - Demonstrate knowledge of techniques, skills, equipment, procedures and materials. Apply knowledge to identify issues and internal problems; work to develop additional technical knowledge and skills.
* Results Orientation - Consistently deliver required business results, sets and achieve goals. Consistently comply with quality, service and productivity standards and meet deadlines, maintain focus on goals.
* Strong communication skills, both oral and written (English, Russian, Kazakh languages), with the ability to convey clear and concise thoughts and ideas
* Excellent time management skills including the ability to manage multiple projects at a given time
* Ability to analyze problems and propose solutions
* Innovative thinking and vision
* Ability to work in a fast-paced, dynamic environment

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.