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  • Job reference: RMS0206068

IT On-Site Support Engineer

  • Sector: Oil & Gas
  • Location: Atyrau
  • Job type: Contract
  • Date posted: 06/02/2019
  • Duration: 1 year
  • Time left:
    d h m s
    (20/03/19)
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The Role:
Higher professional (technical or engineering-economical) education
At least 5 years of experience in IT services, working in complex IT environment on engineer, senior engineer or supervisor roles
ITIL-processes knowledge: Able to articulate the vision for the IT processes used in work: Change Management, Incident Management, Request Fulfillment, Asset & Configuration Management;
Network and Infrastructure: Able to identify and provide initial diagnosis of network connection issues by using troubleshooting utilities. Has knowledge of Video Conferencing and Collaboration environment, Audio and video systems and equipment.
VC&C: Has practical knowledge of using Audio Visual and Video Conferencing equipment based on various technologies like Tandberg, Polycom, Cisco, etc. EUC equipment: Able to install and maintain equipment, provide diagnosis of hardware problems;
Network and Infrastructure: Able to identify and provide initial diagnosis of network connection issues by using troubleshooting utilities. Has knowledge of server environment, e.g. virtualization, backup systems, etc.
Microsoft products and technologies: Has knowledge of software products e.g. Operating system, Office suites, Server family, tools: MS Active Directory and Exchange tasks management;
Third-party software: Knowledge of installation and troubleshooting of office environment applications

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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