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  • Job reference: RMS0180238

Lead Applications Support Engineer

  • Sector: Commercial
  • Location: Atyrau
  • Job type: Contract
  • Date posted: 29/05/2017
  • Duration: 1 year
This vacancy has now been filled.

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The Role:
* The job holder must hold a University Degree in Computer Science, Information Technology, Information Systems or related discipline
* The job holder must have at least 6-8 years of experience in Application Software Management and use of applicable methodologies, tools and techniques in complex environments
* The job holder must have a solid IT services and infrastructure background
* The job holder must have an in depth knowledge of ICT service delivery processes (ITIL, COBIT, etc.)
* The job holder must have knowledge of international standards, best practices and frameworks related to Applications Software
* The job holder must have an in depth knowledge of the supported applications within organization
* The job holder must have good interpersonal skills and uses a methodical and systematic work approach
Required Competences:
Behavioral:
* Excellent analytical skills
* Good flexibility and openness to changes
* Stress resistance, ability to work well under pressure
* Good communication skills - both verbal and written
* Good time management skills, ability to complete properly given tasks within deadlines assigned
* Ability to recognize constrains and criticalities and to report it timely manner.
* Applying technical knowledge with minimum supervision
* Ability to work well both individually and in a team
* Good organizational skills
* Strong problem solving skills
* Strong attention to details, result oriented
* Providing Motivational Support and Fostering Teamwork
* Managing Change & Performance and Developing Others
* Attention to Communication
* Oral, Written and Persuasive Communication
* Interpersonal Awareness
* Influencing Others and Building Collaborative Relationships
* Customer Orientation
* Diagnostic Information Gathering
* Analytical, Forward and Conceptual Thinking
* Technical Expertise
* Initiative and Fostering Innovation
* Results Orientation
* Thoroughness
* Self Confidence, Stress Management, Personal Credibility and Flexibility
Functional/Technical:
* Skilled in application support
* Skilled in application/data integration projects
* Solid knowledge of Application architecture
* Knowledge of software licensing technologies (FlexLM, Sentinel, etc)
* Skilled in packaging, customization, patching (MSI, Windows Installer)
* Experienced in packaging tools (Admin Studio, Wise Package Studio, Orca)
* Scripting experience (PowerShell, VBscript)
* Applications and web servers administration (IIS,.Net)
* Skilled in SCCM administration
* Experience in Citrix XenApp administration
* Virtualization technologies (VMWare, MS APP-V)
* Experience in .NET Development (ASP.NET, C#)
* Knowledge of Database administration (MS SQL, Oracle)
* Knowledge of Networking and Security

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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