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  • Job reference: RMS0225662

FO Engineer

  • Sector: ICT
  • Location: Saudi Arabia
  • Job type: Contract
  • Date posted: 24/06/2020
  • Duration: 12 months
  • Time left:
    d h m s
    (05/08/20)
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The Role:
* Responsible for alarm monitoring and escalation , restoration , information
* Responsible of fault escalation : - TT quality ; Escalate on time and accuracy - Send SMS on time ,voice call , email - Update on time with proper information in remedy and via SMS; - Closing on time with right root cause
* Inform shift manager about L1 and important outage within 5 MIN and update him/her every 30 min,
* Responsible for CRs surveillance quality: - Monitor from beginning and end the CR - System healthy checking has been done when CRs are finished - Report CR status in Remedy when CRs are finished - TT created when CRs time expired and there was faulty
* Report sending on time and accurate
* Daily report (Exco that should be update in daily base, morning evening that should be update for sending report)
* Handover report * Access control with subcontractor and Landlord
* Attended to all training and process review
* Checking related emails (personally and group email) Requirements Skills
* Excellent communication skill
* Ability to manage the project progress and handle in-depth technical issues
* Strong team development and leadership skills Excellent team player
* Ability to teach others
* Time Management
* Excellent reporting skills Experience
* at least 2 years related work experience in telecom network operation and maintenance or 1 years experience with Huawei
* Familiar with OSS and dispatch systems
* Familiar with GSM and 3G Education
* 3/4 year university degree in Telecom or Computer Science Other Requirements
* Ability to work off hours depending on Network outages and customer requests
* 24x7 availability to support after office hours, and be able to relocate with in the country
* Very good communication skill, Oral and write English
* Familiar with office standard packages (Word, PowerPoint, etc)

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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