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  • Job reference: RMS0225128

Cisco Collaboration Engineer

  • Sector: IT
  • Location: Saudi Arabia
  • Job type: Contract
  • Date posted: 14/05/2020
  • Duration: 1 year
  • Time left:
    d h m s
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The Role:
Cisco Collaboration Engineer - 3 years contract

Job Description
* Provide Cisco Unified Communications technology, Cisco Meeting server, Web-ex cloud, Cisco video endpoints Management & expertise and associated technical support, evaluating and resolving small to complex technical issues related to the Cisco voice and Video network.
* Consult and work collaboratively with internal departments and vendors to ensure a quality call experience for the customer. Perform IP network analysis and monitoring to insure peak performance and quality of the voice & video traffic.
* responsible for analyzing, designing, installing, configuring, maintaining and repairing of IP Telephony and Video infrastructure and application components.
* Ensuring overall technical capabilities, stability and performance. Provide direction, recommendations, design and implementation for VoIP and Video enhancements
* Work with vendors, clients, carriers and technical staff on VoIP implementation, optimization, security . This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, CUPS, CVP, IM&P, Jabber, Cisco Meeting Server and all other Unified Communications applications.
* Develop preventative maintenance programs, disaster recovery plans and redundancy plans. Maintain and test these plans regularly.
* Create and maintain all necessary technical documentation. Ensure all work activity is accurately documented.
* Adhere to the design, programming and application standards as setup by the company. Including compliance with all company and departmental policies and procedures.
* Manage and own the communication and creating cases with Cisco and perform the troubleshooting with Cisco TAC.

* Experience: 4 to 7 Years experience in the administration and troubleshooting of Cisco Unified Communication systems, specifically:
o Cisco Unified Communications Manager
o Cisco Meeting Server.
o Cisco Video Endpoints.
* Certification : CCNA, CCNP Collaboration Certifed

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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