Accessibility Links
  • Job reference: RMS0196214

Desktop Support Analyst

  • Sector: Commercial
  • Location: Aberdeen
  • Job type: Contract
  • Date posted: 27/06/2018
  • Duration: 12 months
  • Time left:
    d h m s
    (25/07/18)
Send jobs like this to my email    What's this?

The Role:
The role is for a Service Desk & Desktop Support Analyst with relevant experience to play a key role in the delivery and support of this growth in our business.

Context for the role:

This support role is working with users in multiple businesses and across multiple locations, remote and desk-side support. Hardware is a mix of HP and DELL Desktop and Laptop computers. Windows 7 o/s (soon to migrate to windows 10). Office Suite 2016, o365, ie11, many bespoke client applications designed for the petrochemical industry.

This role covers both 1st Line Service Desk support and 2nd Level Desktop Support, so the candidate will have to have excellent telephone and incident/request logging skills as well technical ability.

Principle Accountabilities:

* 1st level call handling, incident/request logging
* Remote and Desk-side technical assistance/support for users
* Client Machine build and deployment
* Active Directory Administration
* Client application install and support
* o365 Administration

The candidate must be able to drive and if required travel to remote sites

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

Similar jobs
Aima Liza
Manager (Knowledge Management) Location Kuala Lumpur Duration 1 month The Role: A recognise degree in any field preferably in a...
CCTV Architect Location Iraq Duration 4 to 6 months The Role: There is a requirement to engage with an...
Gary Chapman
ITC Data Specialist Location Iraq Duration 12 months+ The Role: ITC has formulated an analytics strategy that is...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.