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  • Job reference: RMS0225329

Senior Systems Engineer (Citrix) - GT

  • Sector: Commercial
  • Location: Saudi Arabia
  • Job type: Contract
  • Date posted: 02/06/2020
  • Duration: 1 year renawableo
  • Time left:
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The Role:
Client: Semi Government
Job Title: Systems Engineer (Citrix) - GT
Job Location: Riyadh, Saudi Arabia
Nationality: Any
Candidate: Must be locally available with transferable Iqama

Job Description:
The primary duty of the professional involves monitoring, maintaining, operating, and troubleshooting daily for all remote access technologies. This professional must be capable to manage performance and rectify any errors that occur within Citrix services. They should verify and review periodically the applications for deployment via Citrix. The engineer is responsible for taking care of all administration tools in the Citrix environment. They should have proficiency in ITIL and other IT operations frameworks. The professional should be able to provide all the necessary support for Citrix infrastructure. Apart from these, the additional duties include:

* Be on On-Call rotation to respond to CUSTOMER availability incidents and provide support for the other operation teams.
* Managing clients and customer experience using Citrix technologies.
* Check and control the servers, and offering solutions to its problems.
* Supporting and preserving the virtual desktops and virtual apps setup of the enterprise.
* Help in the organization and management of the business applications.
* Support in tickets level 2 and 3 related to Citrix and provide the analyzes and suggestions to solve these issues by Level 1 IT support.
* Design, implement, improve, and adjusting Citrix platform (VDIs, Virtual Apps, EMM, NetScaler)
* Taking a part in upgrading, updating systems, applications, installation them as per the organization's patching and updates policies.
* Should strengthen the apps, the Windows server, and the principal operating system.
* Providing technical assistance for all the servers, desktops, and services that apply business.
* Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.
* Plan and participate in the growth of CUSTOMER's infrastructure.

Job Requirements:
Skill Requirements:

(Preferred) Programming - Writing computer programs for various automation purposes (PowerShell, Python or/and Ruby or/and other shell scripting languages).

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Troubleshooting - Determining causes of operating errors and deciding what to do about it.

Operations Analysis - Analyzing needs and product requirements to create a design.

Technology Design - Generating or adapting equipment and technology to serve user needs.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.

Bachelor's Degree in Computer Science, Information Systems or equivalent.
Citrix Certified Professional in Virtualization & Networking.

Certifications related to Windows Desktop/Server operating systems.

Professional Experience:
Essential: Six (6) years' experience in the same position.

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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