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  • Job reference: RMS0221072

Customs & Agency Coordinator

  • Sector: Oil & Gas
  • Location: Guyana
  • Job type: Contract
  • Date posted: 07/01/2020
  • Duration: 1 year
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:

* Coordinate marine agency operations including but not limited to clearance and audit processes as per Customs and Excise division guidelines, regulations, legislation and company policy in all areas of Guyana business unit.
* Boarding of vessels and coordination of maritime, immigration, port health and other related activities.
* Monitor regulatory and legislative changes as well as oversee pre-classification of commodities and interpret and respond to inquires to ensure that the company is complying with all government agencies and local laws/legislations.
* Ensure accurate and timely service, including financial controls not limited to pre-classification (Temporary Imports, In-Transit goods, Imports) and ensuring customs bonds are in place to avoid penalties.
* Responsible for ensuring entries and manifests are filed via ASYCUDA in a timely and accurate manner.
* Providing guidance on shipping /customs laws and regulations to internal, external customers and staff.
* Developing, implementing and maintaining maritime/ customs procedures and seeking continuous improvements in the present scope of activity.
* Tracking and maintain visibility of import/export activities and work flow systems for proper use. Ensuring all Customs and client related documents are in good order and filed accordingly.
* Generating weekly import/export, In-Transit, Temporary Import reports as requested by the Customs & Agency Team Lead
* Work on small business projects to seek mutually benefitting process improvements to drive productivity and implement best practices in relation to shipping and customs.
* Ensure that the Port Agency's operations are carried out accordingly to the same legal provisions and ethical codes that govern the activities of the Port Agents and Ship Brokers.
* Act as the Liaison between Brokerage Companies, Customs Officers Customs Brokers, Freight Forwarders, Port Authority, Vessel Agents, Port Managers, Immigration, Port Health, Maritime Services and other related entities.
* Coordinate freight delivery to designated locations.
* Building and maintaining a strong working relationship between the shipping agency and clients, affiliates and other commercial/governing bodies
* Working closely with other departments across the company in order to add value to overall client service packages provided to the clients.
* Research and resolve customer complaints on customs related issues.

Core Competencies

* Communication: Excellent written, verbal communication and interpersonal skills. Must be able to build strong working relationships with all levels and be able to influence and collaborate with others easily.
* Customer Focus: A commitment to providing a good customer service.
* Personal Integrity: Builds trust and respect and maintains standards of honesty and integrity.
* Team Working: Ability to work within a team and on own initiative.
* Reliability: Takes responsibility for personal performance
* Results Orientations: Strives to improve or meet high standards of excellence.
* Commitment to Safety: Takes responsibility for both their own safety and that of their colleagues.
* Leadership: Articulates and arouses enthusiasm for a shared vision and mission; steps forward to lead as needed regardless of position or status; guides the performance of others while holding them accountable; leads by example.
* Conflict Management: Handles difficult people and tense situations with diplomacy and tact; spots potential conflict and bring disagreements into the open and help de-escalate; encourages debate and open discussion; orchestrates win-win situations
* Managing Change: Recognises the need for change and remove barriers; challenges the status quo to acknowledge the need for change; champions change and enlists others in its pursuit; models the change expected of others.
* Influencing Skills: Are skilled at persuasion; fine-tunes presentations to appeal to the listener; uses complex strategies like indirect influence to build consensus and support; orchestrates dramatic events to effectively make a point.

Essential Skills / Qualifications:

* 5 CXC's inclusive of Maths & English
* 5 years or more of experience in the shipping and/or customs brokerage sector
* Customs brokerage license
* Diploma in Supply Chain or bachelor's degree in Supply Chain Management or business related discipline would be an asset
* Experience of Microsoft Office packages
* Basic knowledge of accounting and relative information retrieval

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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