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  • Job reference: RMS0183676

Service Sales Engineer

  • Sector: Automotive
  • Location: Oman
  • Job type: Permanent
  • Date posted: 16/08/2017
  • Duration: permananet
  • Time left:
    d h m s
    (13/09/17)
This vacancy has now expired.

The Role:
*Service sales delivery
Collaborating with the Service Sales Manager and/or Service Manager implements Service sales strategy. Penetrates IB, promotes
various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understanding the channel strategy and the
establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed. Regularly
updates installed base in ServIS (the approved Service database) with the changes made at site.
*Volume and profit
Utilizing ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and
solutions to penetrate the existing IB/new IBs in the market. Focuses on the entire Service portfolio to secure profit for assigned
Business Units/Product Groups.
*Customer approach
Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating
in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and
ensures customer satisfaction throughout the sales process.
*Sales process
Selling entire service product portfolio to expand ABB footprint in the designated area(s). Charts out and monitors sales proposals,
tenders and follows up proposal statistics. Prepares ABB's Service offerings based on customer need and in coordination with the
local Service Sales Manager and/or Service Manager. Communicates contract details in accordance with ABB offering and strategy.
Manages administrative sales processes.
*Marketing
Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (trade fairs, exhibitions,
conferences, customer meetings). Translates the needs of customer into relevant ABB Service offerings and solutions.
*Health, safety and integrity
Contributing to risk assessments related to price and quality. Registers required information into the appropriate customer database.
Ensures technical reliability, safety and cost effective solutions to satisfy customer's needs. Complies with health and safety
directives.

The Company:
Our client is an International Industrial Automation company.

Essential Skills / Qualifications:
Ideally you should be having a Bachelor or Master Degree in Engineering (Electrical or Electronics) with 7-10 years of sales
experience in services with Middle East experience.
Having a strong network of customers within utility, O&G, infrastructure segments. You should be customer and business oriented,
strong techno commercial and communication skills.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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