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  • Job reference: RMS0206134

Desktop Engineer

  • Sector: Commercial
  • Location: Abu Dhabi
  • Job type: Permanent
  • Date posted: 06/02/2019
  • Duration: 1 year extendable
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
Resources should have at least a Bachelor degree in Computer Engineering, Computer Science, or any relevant degree.
- Preferred IT Certification : CCNA , MCITP , MCSA , MCSE.
- Resources should have at least 2 years of experience on relevant field.
- Required Languages: English is a must, Arabic is preferred
- Replacement of obsolete standard IT Equipment at user location around the UAE.
- Image and prepare of new workstations using an Customer Image whenever needed.
- Tag new IT Equipment with RFIDs prior to delivery to user location.
- Ensure the configuration is completed successfully for the provided IT Equipment and troubleshoot related issues.
- Update work progress details in the respective sheets for Progress Dashboards.
- Fill related forms and checklists as per Customer IT process.
- Collect replaced IT Equipment and send to the Workshop at each region, with the equipment details, and make sure no old equipment is left behind or abandoned at user location.
- Use IT Service Manager to open a ticket for each Equipment replaced (old & new) & close it with all related case details for VMCP Dept. Asset Book update.
- Handle communication and approvals with other Customer Units/Departments to gain access to user location

Essential Skills / Qualifications:
Our client is an IT system Integrator.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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