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  • Job reference: RMS0208235

Aftersales Parts Manager

  • Sector: Automotive
  • Location: London
  • Job type: Permanent
  • Date posted: 30/04/2019
  • Duration: permanent
  • Time left:
    d h m s
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The Role:
We are looking for someone who fully understands the market place and industry. Actively seeks to understand the current and future needs of the customer, whilst using strategic and creative thinking to deliver high levels of satisfaction, as well as achieving required operational objectives. This role demands a highly motivated individual to succeed along with key organisation ability, whilst maintaining accuracy and attention to detail at all times.

* Responsible for shaping the direction of supply worldwide, distribution modelling and availability objectives.

* Responsible for effective planning, implementation and monitoring of departmental performance to achieve the operational business plan associated with the department.

* To develop and manage the overall parts strategy through effective system driven activities, whilst ensuring there is required plans for future growth and expansion.

* Lead the distribution model from concept to operational delivery with key indicators to ascertain performance statistics, trends and areas for improvement.

* Key input into budgeting / forecasting model to enhance Aftersales satisfaction, delivery and profitability as required.

* To assist in the management of all parts functions, ensuring that they are performing efficiently and productively in line with the company objectives.

* To produce and deliver accurate, regular reporting along with required forecasting to ensure key customer metrics are achieved.

* To evaluate the key performance measures of a smooth-running parts operation and ensure relevant training is provided and available as required.

* To assist and develop departmental administrative functions and ensure their timely and accurate operation in line with agreed group requirements.

* Work with supply chain internally to help evaluate additional 3rd party suppliers to the business to ensure they meet the requirements needed. Ensure that Key performance indicators are understood with ability to achieve them.

* Agree and implement a parts control processes and procedures across the whole business in relation to stock held.

* Responsible for ensuring delivery of key Company objectives and goals.

The Company:
Our Client is one of the world's biggest manufacturing companies, and in a new departure, they are now seeking to add world-class Automotive expertise to support the manufacture of a new, uncompromising 4x4 coming to market by the end of 2020. The creation of this new 4x4 will honour the spirit of traditional rugged off-roading, whilst offering a step change in build quality and reliability and meeting the safety and environmental considerations of the present day - a significant challenge, and

Essential Skills / Qualifications:
* Excellent financial awareness

* Strong leadership skills and management ability

* Able to deliver against pre-determined targets and objectives

* Significant industry knowledge and awareness of parts logistical operations

* Ability to analyse numerical reporting along with stock file planning and knowledge

* Global and international distribution understanding including legislation, cost implications, etc.

* Experience of managing continual change and improvement

* Strong problem-solving skills; must possess good verbal and written communications skills and be capable of establishing solid, professional relationships and credibility to engage with customers

* Able to translate strategic requirements into day to day actions

* Ability to understand the requirements of the business and apply a parts-based solution for the overall benefit of the business

* Ability to anticipate business opportunities and create innovative solutions.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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