Accessibility Links
  • Job reference: RMS0219102

Desktop Support Engineer

  • Sector: Automotive
  • Location: London
  • Job type: Permanent
  • Date posted: 08/11/2019
  • Duration: permanent
This vacancy has now been filled.

Click one of the boxes below to view similar jobs or send us your CV.
Send jobs like this to my email    What's this?

The Role:
Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests.
Job Duties:
* Install PCs, laptops, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
* Provides advice and guidance to colleagues regarding incidents
* Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
* Identify, log and resolve technical problems with software applications or network systems
* Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
* Ensure that work is carried out within agreed service levels and in accordance with department guidelines
* Create, maintain, and distribute reports of progress to senior leadership
* Migrating servers from Windows XP to Windows 7 or higher platform
* Maintain client databases with up to date solutions and clear record of activities
* Explain and document technical issues in a clear way to clients

Essential Skills / Qualifications:
* Excellent Customer Service in Face-to-Face,
* Good Language and Communications Skills
* Problem-Solving
* Good Understanding of Computer Support and Troubleshooting,
* Knowledge of Office 365
* Knowledge of Microsoft Azure desirable.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

Similar jobs
SAP Senior Engineer (ABAP) Location Malaysia Duration 1 year The Role: Job Title - SAP Senior Engineer (ABAP) ...
Kenzie Morris
Salesforce Administrator Location Florida Duration perm The Role: Salesforce Administrator POSITION OBJECTIVE ...
Kenzie Morris
Business Analyst Location Michigan Duration perm The Role: BUSINESS ANALYST POSITION OBJECTIVE We are...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.