Accessibility Links
  • Job reference: RMS0220030

Production Quality Engineer

  • Sector: Automotive
  • Location: Fayetteville, North Carolina
  • Job type: Permanent
  • Date posted: 02/12/2019
  • Duration: permanent
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

Alternatively you can contact the recruitment consultant in this area by using the links on the right hand side of this page.
Send jobs like this to my email    What's this?

The Role:
Within the area of responsibility in the plant
* Responsible for the customer and supplier complaint management systems ensuring that complaints are managed in due time and utilize robust problem solving tools.
* Responsible to lead the 8D multifunctional team in case of customer claim (internal or external) to ensure that investigation for the root causes (for occurrence and non detection) are done in order to reproduce and validate the failure mode and together with the team define corrective and preventive action plan in order to eliminate/avoid recurrence.
* Prepare reports, presentations to customers concerning customer's claims or changes
* Responsible for the corrective action and change management processes related to their area of responsibility and together with the Advanced Quality Engineer
* Advise on the use of customer specific requirements applicable to the area of responsibility.
* Actively participates in continuous improvement and corrective action activities based on reverse PFMEA and other Quality Tools providing coordination between production and engineering.
* Giving input to Quality trainings and raising awareness for Quality in the organization by ensuring the right application of Quality Tools and Quality Expertise.
* Actively participates in continuous improvement and corrective action activities in case of customer claims (internal and external) and internal claims.
* Derive lessons learned in order to transfer and share best practices over all lines and plants.
* Ensures Measurement System Analysis (MSA) process is applied on the products in focus
* Have the authority and the responsibility to stop any process or product delivery in case of a serious non-conformity to customer expectations, safety or environmental risks etc.
* Responsible to monitor and internal quality performance such as internal defects, scrap, sorting activities, suspect material review and disposition, first piece approval, floor audits etc, and drive and support corrective actions in case of deviation together with the multifunctional team
* Responsible to ensure that the customer is satisfied with the quality performance
* Supports the implementation and maintenance of a Quality Management System according to Customer and MMS standards

Key Performance Indicators/Key Result Areas
 Customer Complaints
 Customer Complaint PPM
 Non-Quality Costs
 Warranty Costs/Field Complaints

Internal & External Working Relationships
 Internal interfaces to all plant functions
 Customer (engineering & quality)
 Suppliers (engineering and quality)

Essential Skills / Qualifications:
University degree (bachelor or master) in engineering
 English language skills (fluent), German language skills are a plus

 Quality engineering (APQP procedures, 8D systematic, control plan, capability analysis, MSA, SPC, FMEA, Poka Yoke, ...)
 ISO/TS 16949 requirements and ISO 9001
 Problem solving techniques (for example PDCA, Six Sigma, RPS, ...)
 Software skills (such as MS office, Q-DAS software, APIS, SAP, ...) are preferred
 Knowledge of customer PPAP procedures and customer specific requirements

Experience (preference)
 Automotive Industry
 Mass production
 Relevant process experience

 Self motivated
 Dynamic
 Ability to motivate and drive others
 Attention to detail

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

Similar jobs
Jansiri Mitkajohn
Assistant Production Manager Location Thailand Duration 1year The Role: Job Description: * Ensure that the production...
Jack Miller
Industrial Engineer Location Minerva, Ohio Duration usa The Role: Job Description Summary Analyzes operating...
Jack Miller
Controls Engineer Location Minerva, Ohio Duration permanent The Role: Job Description Summary Leads the design...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.