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  • Job reference: RMS0219862

Field Service Engineer - Gas

  • Sector: Manufacturing, Transport & Logistics
  • Location: England
  • Job type: Permanent
  • Date posted: 22/01/2020
  • Duration: permanent ongoing
  • Time left:
    d h m s
    (04/03/20)
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The Role:
My client are looking to recruit a Gas Field Service Engineer with Industrial Boiler experience. The role is to provide on-going technical support to customers (Food Production & Manufacturing) following installation of new and aftermarket equipment, then support with troubleshooting and repairs throughout the life cycle of the equipment.

Locations
This position is based in England and covers South, Central and South West. International travel will also be required from time to time.

Key Areas of Responsibility
Once trained to a competent level you will be required to work independently, using your own initiative with minimum direct supervision. Any mechanical and/or electrical issues must be clearly explained to our customers in writing as well as verbally communicated.
There are established procedures and troubleshooting tools in place for equipment involved.
When called out to service a customer's machine or diagnose any problems with the equipment onsite, you will be required to make repairs such as - adjustments, part replacements, timing and synchronisation of mechanisms. These may be electrical, mechanical, pneumatics and/or gas. Following the call out a service and inspection report must be submitted.
Conduct service calls in line with established agreements. Follow up on actions required following a plant visit or telephone call. Ensure that delays and deviations are brought to customer and management attention quickly to avoid further delays and to keep within budget. Manage time and expense reports.
Ensure to liaise with the necessary Project Managers relating to the service orders when required. It is also essential to communicate with customers in relation to any problems or complications with the equipment and provide adequate advice and support. As well as making suggestions and recommendations for improvements or the necessary modifications for maintaining the equipment.
It is vital that you ensure full compliance with both company and Customer safety policies and guidelines as applicable.
When trained to the appropriate level, you will be involved in training customer technical support staff, as required, on operation, sanitation and maintenance best practices.
It is crucial that as an employee you promote company services, service agreements and OEM Parts for ensuring correct equipment operation and generating new and aftermarket sales. As well as building good customer relations at all times.


Skills and Qualifications
* Gas certification is essential, the minimum requirements are COCN1 and CIGA1
* HND qualification or equivalent apprenticeship experience in a similar technical discipline, combining electrical and mechanical skills
* Experience of maintaining factory production equipment, is not essential for however would be beneficial
* Industrial Boiler experience is essential
* Computer literate with knowledge and experience of systems and Microsoft Office
* Working knowledge of PLC systems

What we offer
* Permanent Position
* The ability to work in an established international company with great career opportunities
* A work environment where we value individual initiatives
* Continuous development and improvement, and always together as a team
* Pension Scheme
* A fully kitted company vehicle will be supplied to in order to meet the needs of the role
* 33 days Annual Leave

* Experience with forced draft package burners - The types of burners we use are Weishaupt and Riello

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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