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  • Job reference: RMS0209636

Operations Service Support

  • Sector: Power & Energy
  • Location: Stockport, Greater Manchester
  • Job type: Contract
  • Date posted: 17/04/2019
  • Duration: 3 months
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
Job Purpose
* To manage the work pack for the Field Service Team with remote technical assistance, job preparation and related equipment, risk assessment and any other activities to assist UK Engineers.
* To manage the tooling preparation, dispatch and collection each time are required for field service activities and to review their condition and implementation.
* To control the return of service return items and book into SAP.
* To provide technical support on projects assigned by his Line Manager.

Roles and Responsibilities:
* Responsibility for UK Field Service Engineers with site pre-work preparation requirements including the preparation of method statements, risk assessments, drawings, site resource requirements, reports.
* Responsible to provide technical information, maintain technical records and carry out all the above duties in an accurate, efficient and timely manner.
* Responsible for quotes and invoicing on SAP for any consumable item for field service activities.
* To assist with tooling preparation, dispatch, collection and quality review.
* To assist Field Service Engineers with specific technical enquiries from customers.
* Work either on customer sites or within internal facilities (factories and workshops) if and when required, including the support of Field Service activities.
* To support Field Service Manager and D&T Manager as requested.

Essential Skills / Qualifications:
* SAP User
* Microsoft Office proficient
* Engineering Background/Understanding

Desirable Skills / Qualifications:
* Engineer Degree, HNC/D.
* Mechanical diploma, degree.
* Comparable vocational education with long time work experience.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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