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  • Job reference: RMS0200011

Field Service Engineer

  • Sector: Automotive
  • Location: Luton, Bedfordshire
  • Job type: Permanent
  • Date posted: 29/10/2018
  • Duration: 1 month
This vacancy has now expired.
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The Role:
They're now looking for a Field Service Engineer who will be responsible for maintaining, servicing and repairing internal and third party equipment, whilst providing a good level of customer service, through product knowledge and customer interaction around the Dunstable/Luton area.
Main tasks and responsibilities:
* Undertakes servicing of Kalmar or third party equipment at our customer sites
* Completes to a high quality standard all service, repair, warranty and inspection jobs allocated daily
* Builds strong rapport and relationships with customers through professional behaviour and customer focused mind-set
* Responds to routine enquiries from customers about the technical aspects of the organisation's products and services
* Troubleshoot, investigate, and resolve standard technical problems that arise, ensure on-going customer satisfaction
* Develops skills and knowledge of the organisation's products and service
* Complies with all legal and company standards, such as code of conduct and H&S practices.

What you'll need to succeed:
The ideal candidate should have a customer focused approach and be a strong problem solver. They should possess strong communication skills, verbally and written, quality orientated, flexible and adaptable, as well as enthusiastic and self-driven. Participation in our 24hr call out rota is essential.
Ideally you have:
* Mechanical/Electrical engineering qualifications
* Experience of heavy plant equipment
* Experience working with hydraulic systems
* Engineering degree level is preferable
* PLC knowledge or experience and knowledge of Kalmar products is preferable
* Excellent IT literacy, numeracy and analytical skills
* Able to read and follow electrical wiring diagrams
* Fault find and diagnostics of CANBUS Systems.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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