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  • Job reference: RMS0221446

Application Support Coordinator

  • Sector: Oil & Gas
  • Location: Atyrau
  • Job type: Contract
  • Date posted: 15/01/2020
  • Duration: 1 year
This vacancy has now been filled.

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The Role:
Applications Support Coordinator will work with customers and stakeholders to support applications in organization.
* Software License Management (SLM): basic knowledge of SLM will be good to start on this position.
* The focal point in purchasing licenses. Coordination work between business, procurement department and suppliers.
* Maintaining the master list of purchased licenses
* Approving & denying software purchases and installs
* Storing proof of license and/or media in a restricted manner
* Educating users on policy and procedures
* Applications in organization are mostly from vendors; some applications are global in the corporate world and the same in other business units; some applications used by company and 3rd party contractors;
Communication with vendors, central team, contractors and customers will play key role to support applications;
Troubleshooting, testing, installation, uninstallation, maintenance, compliance, access management, etc is required for this position.
* Conducting self-audits to ensure compliance
* Addressing/resolving questionable installations
* Handling licensing issues/questions from information users
* Providing license compliance reports
* Supporting users in licenses issues and resolving those issues
* Preparing and presenting weekly update reports to management

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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