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  • Job reference: RMS0180584

IT Technical Analyst

  • Sector: Automotive
  • Location: Atyrau
  • Job type: Contract
  • Date posted: 05/06/2017
  • Duration: 1 year
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
Is responsible for all L0 and L1 user requests.
Recieve user cals and emails, answer questions and resolve problems with Intelatrac or HandHeld Devices (HHD). Track all requests.
Daily monitoring of Intelatrac system, look at abnormal situations.
Use all technical software functionality for remote users and devices work. Uses: Intelatrac, Mobicontrol, Remote desktop, AMP, and other utilities.
Do hardware inventory tracking such as hand held devices, network cradles, power adapters, spares. Track and manage them by using Access DB.
Do hand held basic maintenance (OS reinstall, reflash, driver upgrade, battery replace and more).
Help to Ld Apps Support position with complex requests or upgrades test.
Shedule new routes by using Scheduling assistant module.
Modify current routes schedules by users request.
Programming and installing RFID tags in field.
Administer Intelatrac system users, reset passwords, ad new roles or users upon request.
Automates own job by using custom created scripts, macroses, reports, databases.
Proceed with strong information protection polices and cyber security.
Work closely with Ld Apps support and Technical Builder positions with current work activities and initiatives.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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