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  • Job reference: RMS0215609

Opperations Manager

  • Sector: Automotive
  • Location: Houston, Texas
  • Job type: Permanent
  • Date posted: 21/08/2019
  • Duration: 1 year
  • Time left:
    d h m s
    (02/10/19)
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The Role:
Summary: The Operation's Manager directs the overall activities of the Crawler Crane Branch to serve the customers within the company's target market in an extraordinary manner so that the company's brand name and reputation continue to flourish. This position uses discretion and independent judgment to earn an acceptable rate of return and maintain a healthy cash flow. The Operation's Manager develops the personnel of the branch manager. This position requires knowledge of crane rental, safety standards, business acumen, and people skills.



Qualifications:

Sound financial management skills
Technical capacity to provide crane and rigging solutions
Customer service experience
Excellent communications
Able to resolve conflicts
Strong computer skills (outlook, excel, word)
Strong organizational and communication (written and verbal) skills.
Able to prioritize and coordinate multiple daily tasks and work within tight deadlines.


Responsibilities:

Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work-related accidents.
Hire personnel that demonstrate an understanding of safe work practices and will commit to following the safety procedures of TNT.
Ensure that accounting personnel understand branch objectives and that they provide the necessary information to achieve those objectives. Focus the branch on providing timely and accurate information in an understandable format.
Ensure that operations personnel have the tools they need to perform their jobs satisfactorily, including equipment and training.
Continually take the pulse of clients through informal telephone conversations, lunch meetings, industry events, and formal customer satisfaction surveys. Ensure a quick and proper response to all reasonable customer requests.
Ensure that all branch personnel understand the overall company objectives as well as their individual objects and that they work together to achieve the sated objectives.
Other duties as assigned.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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